[Resolved]  Reebok Shoes — POOR QUALITY

Address:Ahmedabad, Gujarat

HI,
I AM REEBOK CUSTOMER SINCE 10 YRS.I HAVE USED REEBOK SHOES FOR ME AND MY FAMILY MEMBERS.I BOUGHT 2 PAIR SHOES ONE FOR ME AND ONE FOR MY SON BUT I AM NOT SATISFIED WITH THE QUALITY OF BOTH SHOES.EVEN ONE PAIR IS NOT POSSIBLE TO WEAR.KINDLY DO THE NEEDFUL TO SOLVE MY COMPLAINT.

MY CONTACT DETAIL IS AS UNDER.
CEL NO:[protected]
e MAIL ADDRESS:[protected]@rediffmail.com
THANKING YOU AND HOPING FOR YOUR QUICK ACTION.
REGARDS,
HIREN SHAH.
AHMEDABAD.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

REEBOK MEN'S FOOTWEAR — SUB-STANDARD QUALITY

My son bought two pairs of shoes from Reebok show-room. The first pair barely lasted 6 months.

The second pair bought in August 2007 has the top and sole badly worn out in about 4 months. There is no response from [protected]@adidas.co.in so far.

Apparently, the qulaity of Reebok products being sold in India is sub-standard.

REEBOk fitness trainer shoes — REEBOK Gift Vouchers

We had purchased shoes from RBk showroom Nashik, & won a gift voucher for 3nights & 4days, , we have been trying to submit are forms to claim & register for the holidays but the redemption centre website is not operative.As today is the last day to log in how do we go about it.As RBK website is not operative how will the gift be reembirsued to the clients.
MilinD Mahore
30/04/08
12:30
hi...u better write to the customer care...

http://www.reebok.com/IN/customer-service/contact-us

i hope this will help u

thanks.
i love reebok.good service

Reebok — material used is of substandard

Dear Sir/Mam,

I bought a new pair of Reebok Shoes on 28/12/2008 from My Foot, 107-A, Adjoining Surya Tower, The Mall, Ludhiana (Pb). The model no. is Premier Pacific R270601. I bought this paid @ 4599/- (with zero discount).
I wear this pair only & only on saturdays, as i cannot wear the same in my office during week days. The cloth (covering the toes) has torned. I had been wearing Nike & Reebok earlier also but never gone through such a bad experience. Even after spending 4600/- you cannot buy a good pair of shoes, i doubt the quality of material being used by your company.
Please arrange to replace the shoes otherwise i will never ever buy your shoes & will also file a casein consumer court. Copy of receipt is also attached.

Rgds
Vishal Dhiman
[protected]

Reebok — Poor Quality of footwear

Sir,
I bought Reebok shoes from your reputed company for my son. But I wasleft unsatisfied and hugely dissappointed by the poor quality of your shoes.I bought it on 25th April 2009 and found it torn just after 3 months o[censored]sage.
My dissapointment continued as the shop from which I brought the shoes also refused to replace or repair it even though it was under the warranty period. Instead the shop accused me of overusing the shoes and ruining it.I have been buying Reebok shoes for many years and I found the quality to be degrading.
You really are incompetent.But what more can we expect ? You obviously don't care in the slightest and don't pay heed to the customers' grievances.Have you any idea how much time, trouble and money you cost me by your inefficiency?I want you to refund the full purchase price or replace the shoes with compensation of Rs.10, 000 for wastage of time and money.
Enclosed you will find copies of :-
1. Reebok purchase reciept
2. photos of shoes torn
I look forward to recieving your reply.Failure to respond to this letter will result in my going back to media or consumer guidance society to protect my consumer rights with a view to initiating steps to recoup my losses.
Thanking you.
Yours faithfully,
Madhura Sawant
Dear Sir/madam,
I bought a pair of Reebok shoes about 10 months back and I have been using them only for my aerobic fitness training in the morning 5 times a week, one day the shoes got wet in the rain when i was returning home from my classes, the next day i left it to dry in shade and when i wore them the following day i was shocked to see that the sole had come off in some parts of the shoe. The shoes were so well maintained by me that I had no reason to even wash them in the last 10 months. These shoes are of very inferior quality and as i dont have the purchase invoice anymore i dont know what to do.
Over a period of time Reebok quality seems to be deteorating and they seem to source the shoes from countries like China and Indonesia and sell substandard quality to Indian customers by steadily increasing the prices. I feel very let down by such a big name brand charging such exhorbitant prices.
Please suggest.
Manish Bothra
I purchased a pair of REEBOK shoes @ 2750/- MRP 5500/- ON 50% DISCOUNT from your showroom at HARGOBIND ENCLAVE DELHI 110092 on 20 august 2010,But i started wearing it a month ago, the pasting of shoes comes out in a month The shoe has some manufacturing defect in its sole . I have already given the shoe back in the showroom.I want it to be exchanged but they said they will repair it. i want it to be replaced by a new one or get it exchange it with some other footwear.
I purchased a pair of reebok shoes on 22nd december. the price of which was Rs. 2999 and there was a discount of 30% so the net amount came to Rs.2098. and within a month the front net of the shoes have torn from same place in both shoes, as if the cloth used was of very poor quality, which is never expected by me from a reputed company like REEBOK.

I am very dishearten with such quality of the shoes supplied by such a reputed company. The shoes were purchased from the BRAND FACTORY which is situated in RAVINDRA SADAN, kolkata. today when I went there to make a complain about the quality of the shoe which I have purchased so the reply which I recieved from them was that, "we dont provide any gaurantee on the shoes sold by us to the customers". I am Shocked, infact amazed that how come your company with such policies has managed to become such a popular & well respected Brand.

Well now the myth is shattered and now I know what REEBOK truly stands for.

HOPE for a justified action from your side.

The details of the shoes are stated below:-
super lite
V64874
Running
mens

Purchasing details are:-
BRAND FACTORY, KOLKATA
DATE :- 22/12/2010
TIME :-15:58:00
BATCH NO. :-000458
INV. NO. :-007348
BILL NUM :-T21/16809

Number of days the shoes were used is 36 days

CUSTOMER'S DETAILS:-
MOHIT DUGAR
5/1 BEADON SQUARE
2ND FLOOR,
GIRISH PARK
KOLKATA-7000006
my cell number is [protected]
I bought shoes From Reebok outlet Bareilly itself at the end of february.It cost me around Rs 2100 with an MRP of Rs 300(30% discount).With in three months the state of shoes is unbelievable.I got them repared once from the outlet.But beleive me the quality of reparing is like worst.Again the stiches open and i get bounced due to the quality of Shoes.Please suggst me to take an action in what way?...
Hi,

I have been using reebok with pride till my last buy, on date 16/4/12 i bought Reebok premier edition men shoes for Rs: 6999, and to my disappointment i got such a poor quality that the net part of my shoes got teared in within six month, its so disgusting that even after spending 7K, the shoe is not lasting even for a year.

Here is the Merchant details:

Emdee Apparels Pvt. Ltd. KOR-No:149, Tin: [protected]

Sandeep Barange
sandeep.[protected]@gmail.com

complaint of shoes

Dear sir I purchased Reebok Sports shoes FSN: SHOE3GNDDE2UEGFE on 15/01/15 from flipkat But the net of shoes is fracture in 2 months of the purchase. So please help me.my contact no is [protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reebok India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    39%
    Complaints
    1144
    Pending
    0
    Resolved
    441
    Reebok India Phone
    +91 12 4412 4100
    +91 71 5225 1782
    +91 11 4747 6001
    Reebok India Address
    7th Floor, Unitech Commercial Tower-2, Block-B, Greenwood City, Sector-45, Gurgaon, Haryana, India - 122001
    View all Reebok India contact information