[Resolved]  Reebok Shoes — sole got ripped off on its own

Address:

West Medinipur, West Bengal

i bought reebok shoes from your kolkata chowringhee (grand hotel arcade) shop for about rs. 3200/-. Being a retired person (Bharat Petroleum Corpn. Deputy General Manager) and due to my age (76) i had not used this shoe much. Inspite of this, the sole came ripped off from the heel part.
When I took it to their Chowringhee show room , from where i had bought it, they refused to change it despite this being clearly a case of manufacturing defect. They have simply asked me to get it repaired any where on my own.
Such an expensive shoes and from such a reputable company, i did not expect this uncooperative attitude. I hope they will read this mail and attend to my complaint and replace them immediately.

RK Subramaniam
flat 4 A & 4 B, water front apts
16 A Sarat Chatterjee Avenue, Kolkata 700029
phone[protected] /[protected]