[Resolved]  Fullerton India Credit Company Limited — Regarding EMI Deducted Without Taking Loan Amount

Respected Sir/Mam,

I am attaching herewith the Mail Text Which I have sent to the Fullerton India Credit Company Limited's Consumer care Mail ID. The below mail will clarify the whole case, but till now no solution has been provided and even no feedback is given. Kindly help...


[protected] Forwarded message[protected]
From: Pankaj Arora <[protected]@gmail.com>
Date: Aug 31, 2009 10:40 AM
Subject: Fwd: Regarding EMI Deducted Without Taking Loan Amount
To: [protected]@fullertonindia.com


Respected Sir/Mam,

Its very disappointing that i have escalated the complaint numbers of time but no action or feedback till now. Kindly arrange to resolve at your earliest.


Thnx & Rgrds
Pankaj Arora
Senior Executive - Tata Teleservices Ltd.
[protected]

[protected] Forwarded message[protected]
From: Pankaj Arora <[protected]@gmail.com>

Date: Aug 28, 2009 1:01 PM
Subject: Fwd: Regarding EMI Deducted Without Taking Loan Amount
To: [protected]@fullertonindia.com


Respected Sir/Mam,

I waiting for a positive response from your side & its ironic that it is taking so much time to resolve this matter but i am hoping for the solution sooner. One of the reason that, I applied a Loan from your company is the goodwill of your company. But these these types of activities are spoiling the name of the company.

Kindly help to resolve this matter and please update me with the current status of the case.

Thnx & Rgrds
Pankaj Arora
Senior Executive - Tata Teleservices Ltd.
[protected]

[protected] Forwarded message[protected]
From: Pankaj Arora <[protected]@gmail.com>

Date: Aug 26, 2009 11:04 AM
Subject: Fwd: Regarding EMI Deducted Without Taking Loan Amount
To: [protected]@fullertonindia.com


Respected Sir/Mam,

Still waiting for reply/solution from your side. Kindly look in to this matter on priority basis & help to resolve.

Thnx & Rgrds
Pankaj Arora
Senior Executive - Tata Teleservices Ltd.
[protected]



[protected] Forwarded message[protected]
From: Pankaj Arora <[protected]@gmail.com>
Date: Aug 22, 2009 12:09 AM
Subject: Regarding EMI Deducted Without Taking Loan Amount
To: [protected]@fullertonindia.com


Respected Sir/Mam,

In the month of April i applied for a Loan from your company's office i.e 'Bapu Asharam market,
Rohtak - 124 001 (Landmark: Near chhotu ram chowk, Bapu), Branch Code: 0559'.

But when the Loan Sanction proccess i informed your office that i dont need a Loan anymore bcoz i have arranged the amount from somewhere else and requested them to return my documents & they asked for few days.

But i was shocked to see that on 8th June amount of Rs. 2690/- has been deducted from my A/c on behalf of my first EMI. Then i visited your local office to clarify things that how the amount has been deducted even when i have never taken the Loan.

But they provided me an unsatisfactory answer that we provided your Loan Amount DD to your Boss in your office 2 months back & they have retrned that DD to us after two months.

I was shocked to listen that how can they sanction the Loan & provide the DD to my Boss without my knowledge. From that days onwards i am constantly visiting your ofice in order to get the amount back which was deducted from my A/c.

In your ofice i have met your oficials i.e Mr. Vishal (Ph. No: [protected]) & Mr. Tarun Puhan but till now no solution has been provided & worst thing is that they are not attending me properly.

Whenever i visited your office they keep on telling that we have marked the mail come after 3 days, come after 4 days. Now i am marking you this mail after getting totally frustated.

Kindly arrange to look in to this matter on priority basis & help to resolve as soon as possible otherwise i am planning to go legal bcoz: -

1) How the Loan was issued without my consesnt?

2). If it is true, then if Loan is in my name then why the DD was handed over to my Boss without my knowledge?

3). In the past 2.5 months i have visited ur office around 30-40 times but till now no solution has been provided.

In the end i am humbly requesting you to solve this case & arrange to return the amount which was deducted wrongly from my A/c.

The Details are as follows: -

Name: Pankaj Arora

Loan Number: This number was written on the back of my cheques which i rcvd back from your ofice: [protected]

Bank A/c No: 7173 (Corporation Bank)

Address: H. No. 1730/3, Para Mohalla, Near Mata Mandir, Rohtak.

Thnx & Rgrds
Pankaj Arora
Senior Executive - Tata Teleservices Ltd.
[protected]