[Resolved]  Reliance Big Tv — Improper Installation

I purchased 2 Set top boxes of Reliance Big TV on 2nd November 2008. I registered for installation on 3rd and I was confirmed that within 72 hrs, installation will be completed. But the unskilled installation workers from their Service Dealer M/s. Vivek Services came around 7.30 p.m. on 7th November 2008.
We already had a Tata Sky DTH Connection and we stopped making subsciption to them. The Dish Antenna of Tata Sky was connected to one set top box by these unskilled workers and no picture is received from this set top box. We make so many compliants, representative from Big TV Visited and confirmed that the Set Top box is corrupted and needs replacement. Vivek Services says our job is only installation. As on now my problem is not rectified.

I request all Chennai people to check the Big TV installation people whether they are belonging to Vivek Services and if so please be careful and you also will land into problem like me.
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Aug 14, 2020
Complaint marked as Resolved 
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