Reliance Big Tv — Cheating Customers while changing plans | |||
I have taken a connection on October 2011 by paying around 1900 for 6 months value sports pack. Today i wanted to change the plan to Bronze pack or to add MTV and English movies. When i contacted customer care they told me that u can change the plan to Bronze pack after recharging with 172 rs.Balance 4 months cash will be credited in to ur account. Again i asked her to make sure that balance will be credited to my account.She specifically told me that it will be credited once the bronze pack is activated.After recharging with 171 rs i called again and another person attended and he changed the plan after that he is saying that older plan is cancelled and no money will be refunded. Now i know how reliance is making money. They are cheating customers. Don't ever buy Reliance Big TV. Was this information helpful? | |||
 2 Comments | |||
Comments
Dear Sir,
i am very very disappoint to your bad response my no:[protected], last month 23 mi paid 150+25+25 total 200 but my 175 wrongly transferred to technical side. i interate customer care they told it is company's fault and very shortly your money put your account (24 hours) today is November -06, but till time i have not get my money . it is serious issue i cold customer care more than 15 times every time they told it is our fault definitely your money will get your account. it is cheating. take necessary action
regards
mahesh.c
[protected]
i am very very disappoint to your bad response my no:[protected], last month 23 mi paid 150+25+25 total 200 but my 175 wrongly transferred to technical side. i interate customer care they told it is company's fault and very shortly your money put your account (24 hours) today is November -06, but till time i have not get my money . it is serious issue i cold customer care more than 15 times every time they told it is our fault definitely your money will get your account. it is cheating. take necessary action
regards
mahesh.c
[protected]
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Reliance Big TV — cheating customers.
my a/c no is[protected], i bought 1 year subscription in 9 th month of 2009. on 12 month i purchased add on value pack of rs 60.00 . after expiry of 1 month they continued the add on value pack without my request. they send me amount to pay.when i contacted they said i have to call them even if my add on pack copletes.i called them and requested to disband my add on. but they continued my add on and disconneted the 1 year subceription 2 months prior. call center people are donot responding my complaint.they donot have local complaint cell. its relaince cheating customers and earning lot of money.