Reliance Digital

3 Reviews

sanjay.singh2401 on Jun 18, 2012

AC remote not supplied

Dear Sir,

I had bought a 1.5 ton Voltas window AC on 4th april 2012. when the same was delievered, it was without remote
& user manual. After contacting with store, they supplied a remote. when support engineer visited my home
for installation, we came to know that the supplied remote is not compatible with AC.
Despite contacting several times, your store didn't responded.

Details of purchase:

AC-1.5 TON VOLTAS WINDOW
DATE OF PURCHASE-04/05/2012
SALES PERSON-Mr.Prashant
STORE NAME-RELIANCE DIGITAL, BANSDRONI,KOLKATA

Even after writing many mails to customersupport@resq.com, nobody responded.

SANJAY SINGH
Mob.09330476502

2 Comments

Comments

Jun 22, 2012 by

Reliance Digital Customer Service

Dear Sir,

We sincerely apologize for the inconvenience. We will surely look into your issue and resolve it as soon as possible. We have received your contact details, our concerned representative will be getting in touch with you soon.

We want to assure you that we are committed to solving your problem and resolve it to your satisfaction.

Warm Regards,
Reliance Digital

Jun 26, 2012 by

Reliance Digital Customer Service

Dear Sir,

We are glad to know that your grievance has been addressed and hope that you are satisfied with our services.

We hope to see you soon at our store again.

Warm Regards,
Reliance Digital