[Resolved]  Reliance Digital Ambience Mall Gurgaon — NON SUPPLY OF FREE KIT PROMISED IN THE BROCHURE

Address:

Gurgaon, Haryana

Sir,
1. I wanted to purchase one LED TV and went to Reliance digital at ambience Mall gurgaon on 25 Mar 11 . I was shown a 47 " LED TV costing Rs 2,00,000. The show room was offering a concession of Rs Rs 60,000 as 'Cricket Feaver Offer along with following frebies:
(a) Blueray player
(b) Data cable
(c) Blueray disc of three movies
(d Installation Kit
2. On 26 Mar 11 I saw a big advertisement in the Times of India that RELINCE DIGITAL is giving flat 50% concession on different TVs.I rushed to the show room and paid for the TV at 50% of the cricket feaver offer. The item was delevered to residence but without the freebies. Even the installation kit for hanging the TV was not supplied though forms part of the supply kit.
3. I contacted the show room on telephone and later personally but they refused to accept the complaint. The case was referred to M/S L G but they also expressed their inability and did not accept the complaint stating that it is matter between you and reliance digital.
4. I am helpless. Kindly intervene and get the freebies ang hanging kit.Letter of complaint and original bill, invoice etc are held with me and will be produded on your responce.