[Resolved]  Reliance Digital — defect in brand new DVD player

i purchased a philips home theatre in a combi offer with a panasonic 29inch flat TV...till now there are no complaints in the TV..but there has been a problem in the DVD player since the first day...it creates problem in playing VCDs...philips advertises that the player plays all kind of discs including VCDs..but whenever we play VCDs, it starts hanging after short intervals...which is very irritating...it was purchased from Reliance digital, vashi, navi mumbai...when we contacted them, they said that it wont be replaced, it will be repaired philips...but since there has been a problem since the first day, i think i should get a replacement...so this is my complaint.Kindly help me to get justice..i'll be highly obliged..
thanking you.


yours truely
Kartik