Reliance Digital — Delay in Delivery. Non co-ordination attitude of staff

Reliance Digital — Delay in Delivery. Non co-ordination attitude of staff

M manmohan verma from Chennai, Tamil Nadu

I bought 1.5 Ton Carrier air conditioner from Reliance Digital store at Gurgaon Ambiance Mall. Even after 4 days of taking the payment, They have not sent anybody to install the airconditioner which is part of the package deal. Even after following up with staff since last three days, there has been no committement about who is responsible and when the installation will be done. I will make sure that I will never ever buy the product from Reliance in future since they don't care for their customer. I suggest all the customers to take the products from any store which value them but not reliance since they don't care about their customers. The people whom I have talked in the store are Mr Sharad from ResQ and Gaurav. I have been trying calling their helpline number [protected] which is hardly picked up. Was this information helpful? No (0) Yes (0)

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DD Sarmah

from Chandigarh, Chandigarh

Truly said. We bought a 1.5 Carrier air conditioner from Reliance Digital store at Gurgaon Ambiance Mall few days back. The nozzle for the water outlet was found missing from the sealed package. We have been trying to reach Reliance Digital for the past several days, but unfortunately there is no one at the other end to receive our calls. Fortunately though, we had the number of the service engineer who came for the installation. We have been speaking to him (Anand) every day for the past four days, receiving promises every single time we spoke to him. He passed on the 'assignment' to another guy called Deepak, who assured it would be done today - May 14th. It's 10 in the night, and he still isn't here!!! The promise now is of course to come tomorrow, POSITIVELY!

All for assurances of world class service!!!