[Resolved]  Reliance Digital / Carrier Ac — Sold at rate more than MRP

Address:

Ghaziabad, Uttar Pradesh

I purchased a AC of Carrier Company from Reliance Digital in Shipra Mall, Indrapuram, U.P. on 2/May/2012
They sold me AC at cost of 26990 , when AC was delivered I received a package on which MRP was 25320 and manufactured on Dec 2011.
I asked them to take appropriate action in this case, in reply to which they told that we will issue you a gift voucher of difference between both prices.
You need to buy another thing from us again to compensate the same as we can't refund the amount you have paid extra.
I wanted them to refund my amount in cash as I don't want to purchase anything further from them. They offered to give voucher for amount more than the original difference to which later I agreed but now they have stopped responding to my calls and all type of communication form my side.
I didn't want to flood my judicial system with such small disputes but now I am left with just choice of legal action against this fraud of Reliance Digital.
Even they themselves agreed that this happens multiple times. I think many innocent customer don't even get back to them and for rest they just safe their neck by offering Gift voucher