[Resolved] Reliance Digital — consumer ill treatment regarding | |||
Dear sirMadam, I am S.Ashok Kumar from madurai.Cell n0:[protected].Email id:ash.[protected]@gmail.com.I purchased a sandwich maker(model no:4B11905) from Reliance Digital(In Vishal Mall) on 1/4/2011.It got repaired on 8/7/12.When approached the showroom we were askd to wait and it took almost an hour and then they gave us an address where we should get it repaired.The job sheet number is 3484 Recently we got a call from the service centre that they are not able to repair it and we should collect a slip from the service centre and produce it in the showroom to get a fresh piece.Just for getting a product sericed we are made to move around and wait for a long time.Its not possible for me to move over from service center to showroom and vice versa.I request the higher authorities to look into it and do the needful for me and also the future customers. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Dear Sir,
We are glad to know that your grievance has been addressed and hope that you are satisfied with our services.
We hope to see you soon in our store again.
Warm Regards,
Reliance Digital
We are glad to know that your grievance has been addressed and hope that you are satisfied with our services.
We hope to see you soon in our store again.
Warm Regards,
Reliance Digital
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3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai, Maharashtra, India - 400002
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We sincerely apologize for the inconvenience. We will surely look into your issue and resolve it as soon as possible. We have received your contact details, our concerned representative will be getting in touch with you soon.
We want to assure you that we are committed to solving your problem and resolve it to your satisfaction.
Warm Regards,
Reliance Digital