[Resolved]  Reliance Digital Indrapuram / Apple Ipod Nano Black — Display has gone and no charging up of the Ipod

Hi

I had bought an apple ipod nano from the Reliance digital retail store room Indrapuram ( Shipra Mall ) on 24/03/2009

ANd 14 /04 / 2009 it was communicated that display has been gone

I submitted the apple ipod nano to the reliance digital on 15/04/2009

It was communicated to me that the product will be ok after 7 days and you can collect it back

I told them that I had met with an accident and I will not be able to move so kindly do not delay

they said dont worry this is the maximum time we are taking

I said thanks

after 8 days I tried calling them up because I wanted to make sure that the product has arrived before going there as I had to go there via Auto Rikshaw

But no body picked up the phone

I went there and I was communicated that it will take some more time than expected

However we have confirmed that the product will be replaced

I said fair enough
BUt after four days when I called back they said the product is in the brand

still not arrived they told we will call you with in an hour and they didnot call me even after two hours
then I called them back but after calling four times I had same kind of response

So I decided to go next day

I went there and they had gven me e-mail alais of there managers cccshipra.[protected]@resq.in

I had written a mail to them but there was no response from them

and I mailed two times

finally I went back after another two days and got a phone number of there manager

I talked to them but he took another four days to resolve the issue

ANd in the end I was told that the ipod was not charged properly

and they said no replacement will be given

I dont know why they told that the replacement will be given at that time and i took only 22 days to realise the problem

when I communicated with apple they told it takes only 3 days from there end to solve the problem


this is really a worst part and I will never buy products from the Reliance digital where customer does not have any value

I will make sure that my friends also dont buy a product from there

Really an annoying one

Managers are also there only for bread and butter