[Resolved] Reliance Digital Retail, Gurgaon Complaints — After sale delivery; Poor customer handling | |
I would like share my terrible experience with Reliance Digital Retail Limited Ambiance mall Electronic sales division. I had plans to bring home new LCD TV on by 23rd Jan and unfortunately i picked up a wrong store/shop for it. i paid Reliance digital retail ltd for the TV via check and told them that i need it with in 2-3 days on my kids b’day. My check got debited from my account very next day of purchase i.e. 22nd Jan but unexpectedly Reliance digital commercial and sales team simply said that they have not received the finds in spite of my repeated requests/calls and frustrations they simply kept saying the same. Even after two days of check clearness from my Bank account they still kept denying saying thay they have not received the money. I even provided them the proof of the statement from my bank but couldn't change their minds. They have simply spoiled my plans by not delivering the TV for the cause i purchased it! After repeated calls Today 24th Jan and they told me that TV can only be delivered by 27th Jan. Means i have to wait for over 5 days to get the TV for which i've already paid. I am not too confident whether they would be able to deliver it even on 27th Jan. I am feeling like stupid of choosing Reliance digital store over other electron shops which could have happily delivered the TV within a day or two. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
Add a Comment | |
47%
Complaints
4659
Pending
0
Resolved
2133
3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai, Maharashtra, India - 400002
View all Reliance Digital contact information
Post your Comment