[Resolved] Reliance GSM Network — Network Issue N SMS problem | |
hello there, this is viraj, reliance gsm user([protected])from MH. as per advertisement by the company i have activated the SMS pack making easy RC of Rs 14/-. 1.SMS Problem. since then am facing the network related issue.each SMS send takes over 5 minutes to get deliver and vise versa.at times it don't even get delivered causing. call centers and reliance outlets just say that the issue 'll be resolved in 2 to 3 days, but it doesn't . the company is just making fool of not only me but people like me who have activated this or kind of packages . Please let me get off this issue at earliest. 2.Call Problem. there's is no network into my residence even i reside at the center of the city. the calls are not at all connected at the first attempt to any service providers. need to try again n again till it get connect. the network lags at the highways and interiors. they have to spread the network more for good service. Please let me get off this issue at earliest. my humble request to the concerned authority to take the necessary action at the earliest because they are fooling the public indirectly and making the money. if these issues are resolved i fel it'd be best service provider in the country. thank you. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 2 Comments | |
Comments
there several problms in RGSM network.. i'm having terrible experiences with RGSM. whenver a complaint is made they ask 2 days and in 99% of the cases the problem exists after 2 days also and i[censored] make call customer care again they will just say the problm is resolved and closed. all that a poor customer can do is keep calling customer care every 2 days hoping that his prblm will be solved. it never gets solved. reliance seems to be an unprofessional network with absolutely no infrastructre. there is no call conferencing facility in this network. think twice before u buy reliance gsm. they r simply attracting customers by their cheap sms packs but it is of no use. better be prepared to pay more and have a nice exp with some other exp rather than paying cheap and struggle with RCOM
They close the complaint with out calling and confirming back to me. daily i complain and the next day when i check they say the complaint is closed after correcting. they are not professional on handling the complaints and resolving it.
Still the complaint is on the same stage without improvement. i have logged in 4 complaints till now and more than a week i am facing this issue