[Resolved]  Reliance India Call — Unresponsive Customer Service

Hi,

I have multiple accounts i spent almost $1500 every year on reliance indiacall account.when i call customer care they are very rude and they are not even bother to listen to our problem.they say "sir" and talk very arrogantly.I tried to explain to reset my password but they hardly listen .I asked them to forward to manager or speciality dept who can do that they say its not possible. Customer care people showed their attitude towards customers and proved his attitude.After using for years iam planning to switch to some other service.

regards,
Ragav
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

After repetative mailing for my account closer i am not getting any responce rather my credit card ia getting charged with the monthly minimum charge for holding the account. till date i have 10time written mail to customer care.
Dial *333 and you do not know or understand what the heck it is all about so many unwanted information is PUMPED into our ear drums for FREE.
My point is why can't they connect us to OPERATIVES as all their Customers are taking COFFEE BREAK or CHIT CHATTING which we can't see.Over 20 minutes you have to shell out from your fixed 24X60= 1640 fixed minutes by GOD.
My point is also the answer from any Customer Care Careless OFFICER is that their SERVER is down, WHAT SERVER, ?. COFFEE or TEA.!!!
My problem is my Cell # [protected] is getting Unwanted MESSAGES every 5 mts all through the day and I have to spend 15 mts from my GOD GIVEN FIXED TIME.
WILL SOME CARING CUSTOMER CARE OFFICER HELP ME.?
A MISTAKE...Customers CARE OFFICERS ARE BUSY TALKING TO OTHER CUSTOMERS. actually if they ...
( this is left out in a hurry in para 1)
Another Mistake in a hurry as power may go off.
... Will I get my problem solved.?
It's 4 hours that's 240 minutes no reply.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Contact Information

    India
    File a Complaint