Reliance India Mobile (Prepaid) — Amount deducted without subscribing Missed Call Alert service

I was shocked to receive the SMS on 22.07.2009 saying "Dear customer, you are now subscribed to our Missed call alert service" from sender 52811. I had not subscribed for the service and the company has deducted money from my prepaid account balance without my knowledge.

Same day, I lodged a complaint to stop the service and refund the amount deducted. I was given the complaint number[protected] by the representative and was told that the amount will be refunded within 48 hours.

Now on 23.07.2009, I recevied a SMS that the the Missed Call Allert service pack is deactivated.

But I have not got the refund yet. So I called again to customer care center. Another representative now is saying that the amount once deducted can not be refunded.

I do not know what to do now and how a company can deduct money from my prepaid account without I subscibing for any service.

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Amount deducted without subscribing CNBC.

I had not subscribed for the service and the company has deducted money Rs. 49/- from my prepaid account ([protected]) balance without my knowledge on 21.112001 .

I discussed with Mr. Deepanja, CCE, he asked, now is saying that the amount once deducted can not be refunded.

I do not know what to do now and how a company can deduct money from my prepaid account without I subscibing for any service.
Therefore kind looked into the matter and return my deducted amount till 22.11.09, otherwise I will go legal action.
hi
same thing happen with me many times
i have two reliance phone and in both phone
sms comes saying you have subscribed for miss call alert
wht drabish


they just want money from people

very bad
Please let me know the how to deactivated missed call alert in Relance CDMA pre paid .
Dear sir/Madam this for your information that each month my a/c deduct money that ur caller tune charge. but not activated. why dedct my money?
and another queary i wants MCA sevice.& SMS done as ur keywods.but not deactivated why.sir gee kya service hai apki. thanks for ur service.this note writing 3 times but not response. Why why-2

Rim prepaid CDMA — Cricket pack Alert

mera no. [protected] hai company ne 31 march ko cricket pack alart kar diya tha or mere balance se 5 Rs. per day liye jane lage . jiske sambandh me custumor care se deactive karne ke liye request ki . 48 hour ka time diya gaya (Rim Prepaid reqquest no[protected], 3 april 2010) but aaj tak cricket pack deactivate nahi kiya gaya or per day 5 Rs liye ja rahe hai .
From
A Tamrakar
[protected]
Damoh
Dear sIr,
main Brajesh Kumar, mera mobile no-[protected] hai. 2nd Nov-2011 ko mera prepaid balance Rs.75.96 tha. Aaj 4th nov-2011 ko main apna balance check kiya to pata chala ki Rs.-13 hai. Customer care ko phone kiya to pata laga ki cricket mania pack activate hai mere number par. Jabki maine koi pack ke liye request nahi kiya hai.

Sir, Aaj jab maine customer care executive Mr. shiv, Mr. pradeep and Mr. Satvinder singh se baat kiya to bataya gaya ki galati se reliance ki wajah se cricket pack activate ho gaya hai jo thori er mein Rs.- 49/- wapas ho jayenge. Lekin abhi tak paise wapas nahin huye hain.

Sir please is mere case ko priority base par invstigate kar mere Rs.-49/- wapas kare.



Thanking you.

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