Reliance Mart — Bad customer care

Address:

Bangalore, Karnataka

I have purchased a SAMSUNG make Microwave from Reliance mart in MICO layout Bangalore. They have promised to send person for installation within 48 hours. Even after 5 days also no body has turned up. From 3rd day of my purchase I am contacting both reliance mart & reliance customer care. They promise to send a person next day & not keeping up the promise. They are not bothered to call also. I feel like making a big mistake by purhcasing item at reliance.