Reliance Mart — Misguided by company staff - no good after full payment

Address:

Gurgaon, Haryana

I visited Reliance Hypermart Ltd,Plot No.- 19-23 , U&I Mall, City Center,Sec-29, Gurgaon (Haryana) today , I choose to buy TV Stand , the staff (Subhash) started preparing Sales Order for the product , he needed my residence address , I asked will you deliver it to my home , I was not aware that they do not have stock at shop for fresh pices m I said you hand it over to me , I can carry in my vehicle , I made the payment , then he asked me we can pack the display item only as they don't have any fresh stock , I asked to refund my money , so that I can go somewhere else and purchanse same, but they refused to provide me refund, after almost 1 hour of argument with staff/manager I could not get my money back. I have the Sales order invoice and Payment Receipt with me , please help me in getting my money back.

Sales order no - [protected]
Token No. - [protected]