[Resolved]  Reliance Net Connect — Device has unlimited plan but not Working

Reliance Net Connect — excess billing

sir, i am using reliance net since 6 months. last month the net post paid bill is rs.2311.
i am in plan swift 40 and according to plan 20 hours fr 6.00 a.m. to 10.00 pm and 20 hours
fr 10.00 pm to 6.00am is free and rs.0.50 per/min for addl usage. I requested reliance customer
care through e mail to provide my details o[censored]sage, so that i can check my bill. they replied
that issue of net usage details is not possible and stated they have very sophisticated machinery which works error free and denied my request. when i used BSNL broadband, there is very user
friendly menu showing the details of how many hours net accessed etc. at any point of time. i feel
in the absence o[censored]ser usage information facility, the post paid bills canot be accepted as correct.
if they want they may charge fee for that. I therefore, look into the matter and do justice to me.
my net no is.[protected]
yours faithfully,
nrd.prasad

Reliance Net Connect — outstanding follow in spite of disconnection

I have disconnected my mobile net connect card as i had lost the device and had no other option but to take new connection as i was told by the dealer in Oct 2007, and paid its outstanding in Nov 2007 But till date I receive calls for payments, they send people to my house for payments
Please seeking your redressal Please help

i purchase hcl laptop and they gave relice net connect free of 3760RUPEEScost USAGE FOR THREE MONTH ,u tell me about this offer

yes this happened with me also.I got post paid net connect frm reliance n they charged me Rs.3500/- wen i asked abt the details the retailer told me it was by mistake n ask me to send him Rs. 1500/-. I mean wats is this some sabzi market or wat.BSNL is really best.N the speed is also bogus in reliance

RELIANCE NET — DATA CARD ( EMPLOYEE MISS USE OF PAYMENT)

Hi,
This is s venugopal my reliance data card no is [protected]. One month back i have paid 1000 rupees of my bill and i applied for termination of service. But now my next has generated stating that biss is due. That means reliance employee miss used my money i paid. His name is srikanth his office is seethafal mandi, reliance world.

Reliance India world — Behaviour of the staff

Dear Sir/Madam,

This is to state that, myself, jyoti soni, is a valuable client of your company.I had taken your reliance data card for my internet use n was getting good services from you side.Due to some reason i decided to surrender that card, n i had a talk with the concerned person regarding the same.But the girl there, who was supposed to inform me the settlement amount, spoke to me so roughly instead of helping me out, telling me "YAHA KUCH NAHI HONE WALA HAI, TUM JAHA REHTE HO USKE AAS PASS KOI WEB WORLD DHUNDO AUR PATA KAR LO", This is really shocking to get a reply from customer care executive.What does customer care excecutive meant? That was fine enough, somehow i managed to get the amount from somewhere and thought of making the payment to the earliest..It skip from my to make the payment for few days, but inspite of calling me for reminding me the payment, they had send few people to collect the dues which is around to rs 4500 only to my place.Just imagine how would it feel, when someone comes to your place n knocks for the money badly infront of the family member n all.How can they dare to come someone places? Is it a reason why u guys take customer's home address, than what for u take mobile numbers, for showcase or wat?? I went to out of station in between, n i did nt pick up any unknown nub, but today somehow i picked up n and a girl was stating this statement "AAP BHIKHARI LOG JAB PAYMENT NAHI KAR PATE TOH SAMAN LETE KYU HAI, BATAMIZ HAI AAP N ALL "I dun know the name of that girl but her mobile no is [protected].I personally n strongly feel this type of excetive just works for their own interest, not for the benefit of the company.My advice is just that, give a proper training to you staff before giving ph in their hands to knock for the dues.And take those kinds of person in your company who can be your assest not that one who wiill destroy the decore of the company and acts smart infront of other collouges to have speak to the client in that rough language.
Will be expecting you revert on this issues and really want you to take some step of that lady.

Regards,
Jyoti Soni

Reliance Smart — behaviour of employee

hi,
my name is kausar zaman and my number is "[protected]"
on 26/10/08 i visited reliance world at camac street this was my second, i was having some network problerm, i went 2 the person at the counter and i was about 2 tell my problerm in stead of listining he told me very' '''''RUDELY''''' go 2 reliance house at 34 chourangee.
I just want 2 know that for whom are they working', , , , , , , , , , are we working for them or they are working for us.
i will be waiting for your reply, my email id is [protected]@rediff.co.in
thnx$regards
KAUSAR ZAMAN

Adnan ([protected])
We are paying and working for customer executives...they use abusive language...I didn't understand what customer care manger are doing...

Reliance Net Connect — ecesssive billing & real bad service provided

Dear sir/Madam,

I've been using the reliance net connect for almost 8 months now.My plan is FREEEDOM NIGHT according to which the usage between 10 PM & 6 AM. in spite of nil usage during the day, my bill still exceeds much more than the rental. Besides, the speed is highly irritating & above all it is intolerable to cope with the bad customer service that is being provided both through the phone & at the reliance centers.This kind of service is least expected from a well established company like reliance.

I have registered for reliance broadband service in september.The service is not available at my place.Now i dint got my refund of rs. 500. So wat should i do?

sir, i purchase reliance netconnect from uttranchal, i request you, please give me information for accessing its account banance information. please send me site for accessing account information.

Reliance USB Netconnect — Deplorable internet speeds with this device

I had purchased a Reliance NETCONNECT, a USB wireless internet device on 3/3/09. I was promised a very good speed of about 140 - 230 KB/s. My MDN number is [protected]

Even within an hour of activating it on 4/3/09, I realized that I have been cheated royally. The highest internet speed I could ever achieve is 0.5KB/s. The speed improves in bursts for a second or two and gets back to the 0.5KB/s levels. I am hardly able to surf for 5 minutes continuously, without "the page cannot be displayed" message. I even disabled the firewall, but to no avail.

I do not want to criticize Reliance, which is no doubt a giant in India and have done extremely well in various sectors, but Mr. Anil Ambani, incidents like these begin creating small, miniscule cracks, that will one day shatter the whole empire.

I request appropriate Reliance personnel to look into my case and refund me the full amount I had paid to Reliance Web World, Gotri, Baroda (about Rs. 2800) as this is a clear case of customer dissatisfaction.

Reliance Net Connect — Not activated even after 5 days of purchase

I have bought Reliance Net Connect CDMA 1X USB Modem from M/s Indra Telecom, Ramlila Road, Banda (U.P.) on 15th March 2009. I have also paid my activation charges of Rs.660/- for two year validity period. Since my purchase of CDMA USB Modem one weak has passed and net connection is not activated till now. Response of local vendor is hopeless.

Reliance Net Connect — Download speed

At the time of purchasing reliance net connect it was told to me that i will get 144 kbps downloading speed but when i tried to download the speed never goes above 4 kbps.Sometimes it displays the speed as 0kbps and it takes a very long time to check mails and open other internet sites.
I also complain regarding this to reliance customer care but did'nt get any response and no steps were taken to solve my problems.So i request you to kindly look into my problem.

same problem with me.

Reliance Net Connect — Broad band cheating

I have got one reliance netconnect modem two weeks ago no ([protected]).
At the time of purchase they offered me unlimited data usage 24/7 in a citiwide scheme.
The offer was unlimited usage of the data ( Specifically no usage limit ) for Rs1099 per month . I have the tariff plan they had given to me . as they committed i used the modem frequently and after one week they informed me that there is no unlimited plan and the data usage is limited to 10 G B. After one more week they again told that the 10 GB cannot be used at a time . only 350MB/day is alloweded. Then again the 10GB plan is only for 2 months and after that only 1 GB will be avaliable for one month for 650 /-
Now for the usage of just 2 weeks the bill generated for me is about 35000/- .What i have to do now.
I have not such money to pay even 1099 is a huge amount for me and they are really cheating.

I really need to stop such frauds happening around us . No body will ever be cheated by these peoples .

Go for BSNL... If you are looking for wireless then go to BSNL EVDO connection. Check availability @ ur place. Its good one dude.

Reliance Net Connect — Don't buy reliance net connect

Hi all,
I have purchased a wireless USB netconnect device from reliance last 20 days before.
They took 3 days to activate connection even i submitted all documents on the same day.
After activated, i tried to connect with internet. The connection could not long for at least 5 minutes.
It happened for 2 days. Then i contact the person who sold the device and told about the problem.
He gave his higher official number to contact. I contacted him and told the problem. He promised me to send a person to service my device. But no response. I tried to contact the person for next 4 days.But
he didn't pick the phone.
After 2 days, i got a call from reliance about bill. They told your connection is temporarily disconnected due to bill exceeded amount Rs 3800. Now i am trying to contact the regarding person to tell about this problem also.But still i have no solution. I bought the device for Rs 4000 including 500 caution deposit.
I do not know, whom i need to contact and get my money back.

I welcome any solution/advice to overcome this problem.

Regards
Karthik

can i get the details of netconnect, wat al al i hav done till now? in details

Could you please disconnect a bearing Reliance no : [protected]
as i used as Data card internet..due to some issue pls disconnect it as soon as possible.

Tonjam S Singh