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Reliance One Card - Reliance One Card not recd

 
191 Reviews
User
  samarnigam
Dear Sir

Last year i filled all the details for your Reliance one card at your Reliance Fresh outlet at Vasundhra, Ghaziabad, got temporary card(no 2266111129491403), but as of now i had not recd permanent card, spoken to your customer care two month back they confirm the address etc but i had not recd the same, kindly look into the matter and arrange to despatch the same at earlist possible.
Regards
Dr.Chhavi Nigam
C/O Mr.Samar Nigam
41, Vidyut Nikunj
112, I.P.EXTN, Patparganj
Delhi-92


Complaint comments 190 Comments     Updated:
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Comments

 
Sir
I got Relaince one card from your Relaince fresh outlet at Yelankaha Bangalore three month back. I already made purchase more than 25000/-. This card going to expire in some days but I have not recived permanent card till yet.
I inquired to fresh outlet those people told me it may take 6 months also.
Now I want to know, is this kind of feed back expeted from Relaince people. Even though it is clearly written on temproray card valid only for 3 months.
My card no.is 2266 1111 7448 2844.
Shall I expect that I will grt proper reply on this.
 
SIR,
MY NAME IS KANWAR PAL NAGAR. I WANT TO SAY THAT I HAVE NOT RECIEVE MY R-ONE CARD . MY R-ONE CARD NO. IS 2266111164467094. PLEASE TRY TO SEND MY CARD TO ME AS SOON AS POSSIBLE. THANKING YOU
GOD BLESS
KANWAR PAL
 
Sir,

I am Vikas Tyagi. I was purchase a product more then Rs 16, 000/- as Shipra Mall, Ghaziabad and i get temporary card. Your people told me that permanent cart will be send to my add with in 7days but after more then 1 month i am not recived that.

Now i want to know what i expect to you.
My card no is - 2266111146764495
reply as soon as possible
 
I have not yet receieved my permanent Reliance One card .My temporary card number is :- 2266 1111 7443 5297.

Hope that things move this way.

Regards
Prasant
 
Non receipt of Original Card

Dear Sir,

I am a resident of A-19, Shivam apartment D-Block Vikas Puri New Delhi-110018. My Card No. is2266111187392675. Till date I have not received the Original Card. How can I see my Bonus Points earned on my card. Please send me the card at the earliest and reply me as soon as possible.
 
pl read following mail which indicate the adaress given on reliance one temporary card is not listed ...i sent a mail to this address and in return what i got ...

Your message

Subject: for permament Card

was not delivered to:

customerservice@ril.com

because:

User customerservice (customerservice@ril.com) not listed in Domino Directory


what should a custmor do now?
 
1 days ago rajesh patel [send email]
Sir,

I am rajesh patel I was purchase a product more then Rs 10, 000/- at Reliance Digital, Bangalore and i get temporary card. Your people told me that permanent cart will be send to my add with in 7days. palces send soon
IHope that u will fullfill my requst
 

Relaince Fresh one card - Reliance Fresh

I have not yet received the reliance one permanent card. My membership No. is 2266 1111 3349 3115please send me details when i can get this and please send me the phone number to contact for informetion .
 
Dear Sir, Indore, dt 15th July 2008
Last year I went to Reliance Fresh outlet along with my husband, located at Old Palasia Classic Moon ( Telephone No 0731-4208985) at Indore and bought some vegetables etc. I was asked to fill a form with the understanding that with every purchase some points would accrue which meant discount equivalent to Rupees at a later date. I filled the form and got a temporary card bearing No 2266 1111 2658 9450. The Reliance outlet is good and we intended to continue our purchases as and when needed. But to the WORST luck I started getting PROMOTIONAL SMS's at very frequent intervals. Tolerated such RUSTIC promotional SMS's for few months and getting fed up with such SMS's I contacted TOLL FREE No. 1800-10-27382 and requested to delete my Mobile No for the purpose of such RUSTIC SMS's.Madam Kirtee had noted my request on 30/06-2008 and assured me that she will delete my name and SMS"s would STOP coming to my mobile from after a week.Nothing happenned and RUSTIC SMS's continued to come.On 30th June 2008 I again rang up to Toll Free No and this time repeating the whole story aagain requested to stop SMS's and Madam Divya who had attended to my request, similarly promised to stop sending SMS's-but in VAIN. SMS's are continuing to come in my mobile.I talked to local Reliance Fresh outlet last week and one Mr Amit promised to look into the issue.Before finally writing to Mr Mukesh Ambani and slapping a legal notice to him and Reliance One of Indore and the Customer Care I am taking this last opportunity to put the things in writing as advised by my advocate. Would YOU please STOP this NUISANCE of sending promotional SMS's on my mobile and inform having really done so OR else I shall take ALL possible steps besides above to STOP this NUISANCE. Due to above NUISANCE, I have stopped visiting Reliance Fresh outlet out of sheer disgust.
The unfortunate Shyamoli Bhattacharya
Mobile is 98933 986739 S.K.Bhattacharya
 
Dear Sir, Indore, dt 15th July 2008
Last year I went to Reliance Fresh outlet along with my husband, located at Old Palasia Classic Moon ( Telephone No 0731-4208985) at Indore and bought some vegetables etc. I was asked to fill a form with the understanding that with every purchase some points would accrue which meant discount equivalent to Rupees at a later date. I filled the form and got a temporary card bearing No 2266 1111 2658 9450. The Reliance outlet is good and we intended to continue our purchases as and when needed. But to the WORST luck I started getting PROMOTIONAL SMS's at very frequent intervals. Tolerated such RUSTIC promotional SMS's for few months and getting fed up with such SMS's I contacted TOLL FREE No. 1800-10-27382 and requested to delete my Mobile No for the purpose of such RUSTIC SMS's.Madam Kirtee had noted my request on 30/06-2008 and assured me that she will delete my name and SMS"s would STOP coming to my mobile from after a week.Nothing happenned and RUSTIC SMS's continued to come.On 30th June 2008 I again rang up to Toll Free No and this time repeating the whole story aagain requested to stop SMS's and Madam Divya who had attended to my request, similarly promised to stop sending SMS's-but in VAIN. SMS's are continuing to come in my mobile.I talked to local Reliance Fresh outlet last week and one Mr Amit promised to look into the issue.Before finally writing to Mr Mukesh Ambani and slapping a legal notice to him and Reliance One of Indore and the Customer Care I am taking this last opportunity to put the things in writing as advised by my advocate. Would YOU please STOP this NUISANCE of sending promotional SMS's on my mobile and inform having really done so OR else I shall take ALL possible steps besides above to STOP this NUISANCE. Due to above NUISANCE, I have stopped visiting Reliance Fresh outlet out of sheer disgust.
The unfortunate Shyamoli Bhattacharya
Mobile is 98933 98673 S.K.Bhattacharya

PS- This request again because my Mobile Number was wrongly typed. My Mobile No i repeat is= 98933 98673
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reliane one card not recieved - Reliance One Card

i have not recieved reliance one permanent card
my address is
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so sh. krishan lal
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less validity on promo card - Reliance India Mobile

Hi all,
last one year i am using RIM. last few month i am recharging Rs.496/- Rim to Rim STD free all time promo. this time i noticed that, this recharge validity i am getting only 24 days. i recharge on 9th Aug 2008 trough online backing (my proof is my bank statement and SMS acknolodgement) now i am checking my validity trough *225, in this sms showing that my promo validity is 3rd Sept 2008.
now when i am calling to the RIM customer care, they try to convince me that it's my mistake that i did't informed instantly.
what should i do now? please Help me!
this prob now with me but u can also be sufferer latter.

Regards,
Santosh Banerjee
Bangalore
 
Dear sir
Being such a big brand i have not expected such negligence .Sir I had bought a pair of sandals from your store and i thnk within a month the condition sandals is worst inspite of 4-5 times wear.i went to ur store and complained about the article..your salesperson told me show us the bill..and i dont have it.. I told him that i dont have the bill...but they all knew that the article was purchased by your outlet ...sir firstly i would like to complain you of your such low quality...and I think you should satisfy your customer...Wating for your response
thankyou
 
my card no. is 2266111156228967
I am mukesh kr. sharma. I was purchase products more then Rs 20, 000/- at Reliance fresh, murlipura, jaipur, rajasthan. and i have temporary card. please send my permanent card soon .
IHope that u will fullfill my requst
 

card not recd. - Reliance One Card

my complaint is the same as of all others, CARD NOT RECEIVED AS PROMISED. I wonder if they are serious enough, as i don't see any reply from reliance. ALSO was promised an insurance cover, NO sign of that too.
N
User
Sujith  
 
Hello Team;

Iam drafting this mail with regard to the expiry of my reliance one card (Temporary), Iam a loyal customer of reliance and have made purchase which will exceed 20, 000(approximately) in past 3 to 4 months, I was issued reliance one card from your Reliance outlet in madipakkam during the month of June 08 and I was told that I will be getting a permanent card after a month. How ever I had to change my mobile number to corporate connection and as I had my previous number 9004064999 in your records I was not reachable. I continued using my temporary card and continued swiping the same for points during any purchase. Lately when I went to your reliance outlet in madipakkam, I thought of checking my points, the guy in counter said straight away that my reliance one card is not valid and I cannot redeem my points which according to me is not a nice service despite of being a loyal customer to reliance. When I asked for reason I was asked to lodge a complaint. When I asked for store manager the boy at counter informed there is no such person available, I told him that iam willing to wait if he is on a break or some thing but his answer was “that wont be of any use”. So I went to billing counter and after purchase handed over the card to the billing guy so that he can swipe the same, he swiped it and that time there weren’t any issues. Well to cut the long story short I was told that I can no longer use my existing points which iam sure will be a decent number. I would like to know if this is true.

I really hope that some body looks into this mail and help a reliance customer out, there by retaining a loyal customer.



Please note my updated number: 9003073674

My Reliance One Temp card number: 2266 1111 8261 6946

Regards
Sujith
 

not receving original card - Reliance One Card

dera sir,

we have taken reliance one card before six top seven months but still we do not get any kind of original card we got only temporary card and the card no is 2266111149459567 so pls give us rep. about delay in sending card or give rep. what we have to do next.

waiting for your reply & i hope you will give reply as fast as possible

thank you
 

Relainceone card - Relainceone card

Hi I am Relaince one member but I am not received Relainceone Permanent card,
look in to this matter & take necessary action ASAP.

Thanks,
Kushal Singh
 
i get your relince one card last 1.5 years before.till now am purchase 5000/-something and till now am not recive plastic card. and your relince one staff doesnot coprate me. what can i do? so am take yesterday new card.my old card no.is 2266111149304014 and my name is vikas kumar d.please suggest me.
 
Dear Sir,
My name is Pankaj Aggarwal. I get 3 & 4 messages from reliance one on 16.09.2008 regarding purchases, as per messages some purchases from Super Star Mall by reliance card no.****6497 it is not my card wrongly messages comes in my mobile no. 9873202181 so clarified as soon as possible.

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    Reliance One Card - Reliance One Card not recd