[Resolved]  Reliance Postpaid Connection — Bills Not Received

Dear Sir/Madam

I am using the reliance postpaid connection since 2004, but the bills are not delivered to my residence which is my permanent address every month . I require the bills for my official purpose . After making complain to the local office it is in order for few months . So I started using BSNL number and the reliance number is kept at the residence . My credit Limit as per reliance is Rs 1100 /- . The last month bill which is the only outstanding bill is only Rs 141 /- as per the sms . A call was received from the customer care after the due date asking for bill payment and it was informed from my residence that the bill was not received . Inspite of making sure that the bill is delivered we started receiving calls from reliance customer care for bill payment . Today morning also after receiving a call from the customer care, I called at [protected] to confirm my credit limit . Again in the afternoon a, call was received from the customer care at my residence asking for bill payment by 17/07/09 or else the connection will be disconnected .

So please check the payment details over the last Five years from your MIS and also clarify what is meant by credit limit at Reliance Telecom .

My reliance number is [protected]
and my current contact number is [protected] .


Saurav Roy
House No 8
Nabagraha Road
Silpukhuri
Guwahati -781003
[protected]