[Resolved]  Reliance SIM — Reliance SIM not yet Activated

Address:

Thane, Maharashtra

Hello,
I had already loged this complain a week back but since no action has been taken I am lodging it again kindly look into the below given matter and reolve it.

i have taken one new connection [protected], abt a month back..i had submitted the document while taking the connetion. it was working fine for first 15 days..then suddenly it was deactivated saying my documents are not clear and they asked to submit fresh color copy of document. and i had submitted the same 3 days back..then reliance web world sector 17 vashi said it will activated again within 48 hour..yesterday when i went their again bcz of not activation of my cell number...i got answer from mr firoz khan employee id 27808622, that in the evening it will activate..i was waiting till today evening..then again i went to reliance web world, sec. 17 vashi..they didn't had any proper answer apart from saying that it from back office and we are trying to contact them.. then they called someone (name atul gupta) from back office..saying it will definatly activated within 3 hour...but it is almost 5 hour and its not actiavted...and not i dont have any hope to for activation of this number bcz next 2 days are holidays... so shell i move to consumer court ? bcz even after submitting the document twise my number is not activated..they had given timeframe of 48 hour..but its more then 96 hour..still no progress..and they are not taking back connection neither ready to return money..also not ready to give any reason in written...if you can help me then it will be good for me..otherwise i will move to consumer court...

Thanks
Priyanka Srivastava