Reliance Super — Rude behaviour of Staff

I brought one product and went for an exchange. There were 3 barcode on the product (1 on product, 1 on product which is free on purchase n 1 which is on combined pack). They check only one bar code and said they you are buying product from other store n then u r returning product here. They were not even ready to check the barcode number in the system.
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Store Manager is the worst customer oriented guy,
why reliance is having such type of managers i don't know.
As we had gone to purchase footwear which were in sale dated 22/9/2010 at 2.00p.m vapi super store we selected few footwear but thing it was not in pair they were all single slipper and another slipper of same pair were missing. we requested staff to pls help us regarding the same but staff replied that the missing slippers were not available with them they must have misplaced it. when we asked for manager staff told he is on first floor, first floor staff said manager is on ground floor at last the thing we could not talk with manger as i think manager was not ready to attend customer.
Atlast we left the store without buying the same which was very unsatisfactory

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