[Resolved]  Religare Securities Limited — Opening of Race Lite Trading a/c

Address:Gautam Buddha Nagar, Uttar Pradesh

One Mr. Chandan came to me in August 2009 I do not know how he got my reference and address and explained some features of the online share trading and it made very tempting to subscribe to the offer of M/s Religare securities Ltd to start my own online trading in equity and commodities. He gave me a bunch of papers to sign and a cheque in favor of the company for Rs.3,000/-only. After some time on 8th Sept'2009 I received an envelope containing some pass words for trading on line and a CD said to contain their software. I was allotted N2283389 as my Client code.
I asked Chandan to come again and explain the way this can be activated, but he was not available and after long follow up on his mobile he advised that it will be done by another team who helps customers in use of trading platform. It never happened as the phone numbers given in their papers with me were not active. No help what so ever was provided to me and again in last leg of August 2010 I started getting calls from their Delhi office that why are you not using the portal and we will help you in doing so. I told them that you have not cared for whole one year with your cheating intentions and now again you are trying to trap me, again to part with some more money.

Incidentally Mr. Chandan is no longer working with them. Such marketing boys are purposely engaged.
I think either this kind of Investor Cheating going on is not in the knowledge of SEBI or they are silently waiting till a complaint escalates again. IN this PROCESS I have entered into an unwanted OBLIGATION to PAY Annual Maintenance Charges to NSDL and CDSL as well, because they opened my DEMAT accounts, but these were never used by me. Now they will pounce upon me for an ounce of my hard earned money and all these state controlled agencies are also taking a heavy toll of poor investors like me.
I am a retired person living on Pension income. I have to submit, through you to SEBI, NSDL and CDSL to look into my grievance of neglect and cheating inflicted upon me, by this Company and also to arrange immediate closure of both DEMAT accounts forthwith which have been opened by them. When asked to their tele caller Mr. Anil on 3rd Sept'2010 to close my DEMAT a/c he showed his inability and asked me to go to their Branch office at Noida. Thus they collect money from my place but when it comes to closing the traps laid down they do not come forward because this is the way even SEBI, NSDL and CDSL are getting money from poor people like me.
PLEASE HELP ME.
R.K.Chandra
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Feb 12, 2017
Complaint marked as Resolved 
Verified Support
Nov 03, 2010
Religare Enterprises Customer Care's response
Dear Karthikeyan.k

Please write to us at [protected]@religareonline.com mentioning your concern and contact detail. Our representative will get in touch with you and will assist you with your concern.

Regards,
Team Religare
Complaint comments 

Comments

Dear Mr Chandra,

We thank you for posting your comments on the web.

With reference to the comments posted by you, we would like to inform you that all the details pertaining to the concerns being faced by you have been mailed on your registered e-mail ID, therefore we request you to go through the same and mail us at [protected]@religareonline.com in case of further queries.

Customer service e-mail ID: [protected]@religareonline.com.
Customer service helpline number:[protected].

Regards,
Team Religare
karthikeyan.k
190, jeeva nagar,
pudupattinam,
kalpakkam,
kanchipuram dist
603102

Hi,
im karthikeyan.k from kalpakkam. one executive named G.Vetriselvi from Alwarpet branch(chennai) keep on followed me and at last made me to join in religare trading. she explained about the plan and the rate of the plan is Rs.2999. she asked me to pay it through a cheque and also give me a cancelled blank cheque. i said i dont have cheque book after arranging it i wil call u back. for tat she replied pay Rs.1200 from our company side we wil open an account in axis bank and provide a cheque with in 7 working days, by this word i gave Rs.[protected]+1200)and also the required documents on 2.09.2010.

after 10 days i enquired her and she answered some delay in axis bank so its getting delayed. next few days i came to know that she went on medical leave and a executive named Miss.Gayathri from same branch wil handle my case. i asked the reason for delay in my case for that she replied within two days your problem wil get solved. but nearly one month crossed stil she keep on saying with in two days your problem wil get solved. But two weeks before itself i said to return my money back. but she asked request tat by booking yr case only the telecaller got incentive i[censored] quit money wil be deducted from her salary so i waited these many days. only for receiving money and document i received calls but after receiving money and documents i didn t receive any call. i said to Miss.Gayathri also y u r not updating the status to me but she said here after i wil do but i didnt receive any calls and also there was nothing to update of my account status.

but today(15.10.2010) i said by monday(18.10.2010) is the deadline i[censored] could not able to open the account means return my money back further i dont like to make any processes with yr company for tat she replied I WIL NOT HANDLE YOUR CASE NOW ONWARDS HERE AFTER DONT CALL REGARDING THIS TO ME. i asked then whom i should contact for tat she replied this is not my business i[censored] want come to the branch office and ask the manager. i dont have manager contact number so im filing my complaint through mail.

here after i dont like to keep any business with religare though the account is opened. im very much satisfied with the way she treated me. i came to know by her tat still the account is not opened so i want my money Rs.4200 back as much as possible soon.

thanking you

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