[Resolved]  Religare Securities Limited — Inordinate delay in delivery of Cheque

Address:

North West Delhi, Delhi

Sir, I have an account with you with trading account No. RN 11514 at your branch office located at Shalimar Bagh, Delhi. 110088. In accordance with the directions of SEBI you are required to clear the account quarterly. Accordingly a cheque was prepared on 4.10.2010...No. 967261 for Rs. 73069.37 with other particulars as[protected]/ RN 11514 1471 - 967261 by order of Religare Securities Limited, 3rd Floor, 6 Devika Tower, Nehru Place, New Delhi. 110011. I appreciate your efforts in complying with the directions. Now my serious complaint in this connection is that you or your branch office failed to intimate me regarding the cheque preparation, it was only detected when luckily I asked my balance from the RM, and was surprised to know my balance less than the expected, as I was planning to purchase and invest the balance amount in the market. To my utter disappointment the RM was also unaware of the reason for the short balance. On enquiry it was found that a payout is prepared without any information to me or to the Branch office at Shalimar Bagh, and further informed that the cheque of the above amount is received to day i.e. 8.10.2010, when requested to deliver the same at my residence, it was not delivered and had to personally collect from the office on 9.10.2010 will be sent for clearing on 11.10.2010. Now this delay in the transaction has caused me huge loss of interest as well as made me incapable of trading in the market due to lack of funds availability in my account. I hold you and your staff responsible for failing to apprise me regarding the preparation of payout and deliberately delaying it for a long time. It caused me acute mental agony, harassment and also stopping me in investing my amount in the market causing further losses. It is therefore requested that the loss suffered by me should be made good by your company and further ensure that no communication gap is made deliberately thus harassing the persons registered with you. Kindly note that any payout prepared in my name may be sent to my residential address available with you. Thanks R. K Nanda... RN 11514..( Trading No.)