[Resolved]  Axis Bank — RENEWAL OF DEBIT CARD

Dear Sir,

This is with reference to letter received from M/s Axis Bank with respect to renewal of debit card which got expired on July 2008. The renewal request has been sent to me without seeking permission from me. While going through the finer points of the manual of renewal debit card usage guide, it is reflected that the tariff sheet for the same is as follows:

Issuance Fees : Rs.95.00
Annual Fee : Rs.100.00
Card Replacement Charges : Rs.100.00
Duplicate Pin : Rs.50.00

As the renewal of the card carries above mentioned charges, we have tried contacting their consumer lines in Mumbai and Delhi but to my utter dismay they have responded that you have to go to your respective branch for withdrawl of services. My Humble request is that since I had not requested for the above mentioned services, the bank should have sought my consent after clarifying the fee strucuture for renewal of card.

Here I would also like to highlight that my Father had gone to the Lajpat Nagar Branch of Axis Bank for discontinuation of the services, here to our dismay he was not entertained despite hte fact that all branches are core banking. They coldly told us to go to Connuaght Place for cancellation of charges other the same would be charged.

I have tried calling to the their customer care numbers but to my utter dismay have not get any help.

I ghereby appeal to the Consuemr Forum to take up the matter seriously with the Axis Bank and ensure that the service get discontinued and I am not charged any fees for the same as i had not requested renewal of card.

Thanking You.

Harmeet Singh Chopra
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Aug 14, 2020
Complaint marked as Resolved 
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sir
i lost my debit card today ple block (atm)my debitcard.

requst please save my money.
sir
as i sanaka anjenaya durga prasad.my debit card no : [protected]. and my (custmer id[protected] . scheme code :sappr and branch code: 068] [718].


my card display name :s.a.durga prasad.

please save my money.
need to get my debit (master) card renewed.
Dear Sir
I lost my debit card (atm) i have also send filled the required details to renewed the debit card in Dhole Patil Branch near Wadia college on 2nd August 2011, but still i have not yet received any confirmation so please do the needful.
Dear Sir,
My self Amit Dahari Salary A/c holder of Assansol Branch,
My old ATM card was expired on 31.12.2011 and I got new renewal card, but till i am waiting for new PIN code, instead of old PIN code which is not valid for new card.
Pl. send me the replay at earliest in my mail ID [protected]@rediffmail.com.

AMIT DAHARI
[protected]
A/c No.[protected]
DEAR SIR,
MYSELF SUNIL SRIVASTAVA, MY ATM DEBIT CARD IS GOING TO BE EXPIARED IN APRIL-2012.
MY ACCOUNT NO-[protected], OLD CARD NO-[protected].
KINDLY SEND ME A RENEWAL DEBIT CARD AT FOLLOWING ADRESS-

SUNIL SRIVASTAVA
C/O- MR. A K SINGHAL
SEVLA KALAN, HOUSE NO-108/68, SIMLA BYPASS ROAD
DEHRADUN, UTTARAKHAND
PHONE NO-[protected]
PLEASE SEND ME REPLY AT MY ID- [protected]@rediffmail.com
THANKING YOU,
REGARDS,
SUNIL SRIVASTAVA, DEHRADUN
sir I am HUIDROM THAILESH SINGH working in BP PODDAR HOSPITAL.I have a saving account no.[protected].My ATM DEBIT CARD no.[protected] has expired now in september, 2012.NOW i want a new DEBIT CARD please send in the adress given below as soon as possible, because i have to go MANIPUR now. ADRESS-HUIDROM THAILESH SINGH, 71/1, HUMAYUN KABIR SARANI, NEW ALIPORE, BLOCK-G, KOLKATA-700053, WEST BENGAL, BP PODDAR HOSPITAL. MOBILE NO.[protected]
I RECD DEBIT CARD NOT YET RECD PASSWORD


PH NO. [protected]
I am Sandip Mukherjee and hold a savings account with axis bank. Customer ID[protected].
The issue is that my communication address needs to be changed and axis is insisting on either voter ID or Driving license at the address of communication.
It is an accepted fact that such ID carry the permanent address. We are transferrable CPSE Employees and it is not feasible to change voter Id and D/L everytime.
My debit card is expiring in July 21 and it is feared that if the replacement card is sent to present communication address it will be misplaced.
Have followed up with axis bank but they are not helping on the matter.
Please help.
Sandip Mukherjee
[protected]

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