Address: Indore, Madhya Pradesh |
I got a call from Pizza hut regarding their bonus card which provides discounts on various types of pizza's.
I said no and they asked me the reason for saying so. I said you do not provide home delivery in my area and that is the only reason. The next day again I get a call from pizza hut saying that they do home delivery in my area i.e. Vijay Nagar between 1pm and 7pm. So I said yes and they sent their representative to deliver the card worth Rs.300/-. I called Pizza Hut after a few days to place an order for a pizza. They said that they don't provide home delivery in my area at any time during the day. So I asked them to refund me the money card;s worth and they refused saying that a company called RM Group is dealing with the bonus card stuff.
I called the group on a cellphone number ([protected]) given to me by Pizza Hut.They told me to come to their office and collect the amount which is not possible for me. so they said they will refund the money and send their representative to my home to give me the money and collect the card.
It has been two weeks and I have to call them daily and ask them that when will they send their representative and they by today in afternoon or by 9 in the night and so on. It is only on their word that I cancel all my other appointments and stay at home waiting for their representative. It is really disgusting.
When they had to deliver the card the representative was at my door in 15 mins and now when they have to refund it has been 15 days and there is no response.
Kindly let me know what should I do?
Your's Sincerely.
Raghav Deosthale
251 BG, Scheme 74-C
Vijay Nagar, Indore
MP- 452010
Ph- [protected], [protected] Was this information helpful? |
These people are good for nothing...
Bad Customer Satisfaction and Services...Very Poor...
Yusuf Ali Nalwala
[protected] | [protected]