[Resolved] Royal Sundaram Alliance Insurance Co. Ltd — claim | |||
Dear Sir, Sub: Claim Ref: Policy No.SL[protected] I was holding a Hospital Benefit Plus Insurance policy for my wife S. Meera for one year (27.12.2009 to 26.12.2010). At the time of offering the policy I was told that I can claim Rs.1000/= per day for upto 180 days just submitting hospital summary. My wife got admitted in the St. Isabel's Hospital, Chennai on 15th Nov. 2010 and got discharged on 20th Nov.2010. For this period I am eligible to claim Rs.6000/= and claim form sent to Royal Sundaram in the month of end Nov. 2010. After 45 days I am surprised to receive a letter from Royal sundaram that I am not eligible for the claim for the first year of operation of the policy. This was not informed at the time of taking policy and I was forced to accept to take the policy and given reason is not genuine (it is mentioned that Hypertension for 4 years and recurrent of giddiness for past 1-2 years). My wife had problem for just 10 days prior to the admission and it is not pre-existing diseases - it is clearly mentioned in the hospital discharge summary. In view of all above I would request you to solve my problem and do the needful at the earliest. I will produce copy of Insurance Policy/Hospital Discharge Summary and letter received from Royal Sundaram datead 10th Jan. 2011 upon receipt of your reply. Thanks S.V. Suresh/[protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
my vehicle policy no[protected] Name Najmaben I Mansuri Himatngar Gujarat, I claim Last Three Month
for my vehicle payment.but your company did not replay, my vehicle no GJ 9 AG 7563 .my vehicle totaly loss and agree for amount 4lakh 75 thousand .i agree for amount but your company last three month not replied.i purchase vehicle kiran motors himatnagar mariti swift.so please find what is the problem of your company . more dealers are pressure for take your insurance but we are not stisfied, no result of your company.
for my vehicle payment.but your company did not replay, my vehicle no GJ 9 AG 7563 .my vehicle totaly loss and agree for amount 4lakh 75 thousand .i agree for amount but your company last three month not replied.i purchase vehicle kiran motors himatnagar mariti swift.so please find what is the problem of your company . more dealers are pressure for take your insurance but we are not stisfied, no result of your company.
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+91 44 7117 7117 [Corp Office]
Vishranthi Melaram Towers, No.2/319, Rajiv Gandhi Salai (OMR), Karapakkam, -, Chennai, Tamil Nadu, India - 600097
Royal Sundram Alliance Ins.Co.Ltd . — For not providing claim amount..
1. That a Tata Safari Exi model bearing registration no. RJ 14 U 2227 was being insured by your good office through policy no.vpc[protected] from 5/11/2008/ to 4/11/2008.It is stated that my client took a comprehensive insurance policy and got the questioned vehicle insured against all possible losses including theft.2. That questioned Tata Safari was delivered by manufacturer’s with a pre installed music system i.e. Blaupunkt Plambeach C51 & Blaupunkt 10 CD changer having market cost of Rs 41516. It is stated that insurance policy was taken by my client, was covering the risk of the questioned car along with all accessories which were supplied by the manufactures.
3. That on date 2nd December 2008, at around between 9 PM to 10.30 PM, the questioned car was parked near Bhawani Niketan marriage garden, Dher ke Balaji, Jaipur and when my client reached the car after attending the marriage, he found that both front window glasses of the questioned car were broken and company fitted music system was stolen. It is stated on 4th of December 2008, my client filed a claim for damages and loss arising because of theft of music system, at your good office.
4. That on 9th December 2008, my client lodged an FIR at Police Station Jhotwara, which was registered on 19/12/2008.The police after investigation not able to trace the thieves and accordingly filed Final Report (FR) on[protected].
5. That my client, then after filed submitted the copy of Final Report, Registration Certificate, Insurance policy, FIR & driving license at your good office, in furtherance of the claim filed by my client.
6. That your good office only allowed the claim to the extend of loss arising out breakage of two front window glasses but disallowed the claim of music system, without any cogent and plausible reasons, moreso when the insurance policy was covering the said risk.
7. That than after my client made repeated request both verbal as well as written on several occasion, but they remain unanswered.