[Resolved]  Axis Bank — SALARY ACCOUNT

Address:

Jhansi, Uttar Pradesh

See the attachment....



----- Forwarded Message ----
From: Pankaj Sahu <[protected]@yahoo.com>
To: Jhansi.[protected]@axisbank.com
Cc: Tridib.[protected]@axisbank.com; Suhas.[protected]@AXISBANK.COM; CMT.[protected]@axisbank.com; Jhansi.[protected]@axisbank.com; [protected]@axisbank.com
Sent: Wed, August 18, 2010 12:57:11 PM
Subject: Fw: CUSTOMER EMAIL - PANKAJ SAHU


Arkaprava Sinha,



Matter is Simple here, why bank convert my salary account to saving account without any information and my knowledge. You know very clearly in salary account if i not deposit the continue 3 months salary than bank closed the account.



i was also costumer of HDFC Bank, why HDFC bank closed my salary account not convert to Saving account.



Now Axis bank charged the unmaintain saving account charged in my salary account without any information and my knowledge and stop the my balance in my account.



Please release the stopped amount.



Thanks & Regards



Pankaj Sahu





----- Forwarded Message ----
From: "Jhansi.[protected]@axisbank.com" <Jhansi.[protected]@axisbank.com>
To: Pankaj Sahu <[protected]@yahoo.com>
Cc: Tridib.[protected]@axisbank.com; Suhas.[protected]@AXISBANK.COM; CMT.[protected]@axisbank.com; Jhansi.[protected]@axisbank.com
Sent: Tue, August 17, 2010 6:03:58 PM
Subject: Fw: CUSTOMER EMAIL - PANKAJ SAHU


Dear Sir,

This is with reference to your grievance regarding charges in your account No. [protected] pertaining to Sh. Pankaj Sahu..


Kindly find the details of the same.


[protected]-PANKAJ SAHU ( SBSA3 ) CUST ID[protected]
Charges From July 2007 Onwards

Period Charge_Code Volume of Transactions Value of Transactions Charges on Volume Value Price Total Price
06-2010 Quarterly Avg. Balance Charges 1 .00 750.00 .00 750.00
06-2009 No Salary Charges 1 750.00 750.00 .00 750.00






On scrutinizing your account we find there has been no salary credit in your account.

As a result after 3 continuous non credit of salary a no salary harge of Rs 750/- has been levied and your account has been migrated to SBSA3 wherin you are required to maintain an AQB of Rs 5000/-.

Afterwards also you have not maintained AQB and as a result AQB charges of Rs 750 has been levied in your account.

However we would like to intimate that as the account was not having sufficient balance to recover the charges only Rs 40 has been debited and balance Rs 1460/- is under lien and yet to be recovered.

You are requested to deposit Rs 1460/- so that the balance charges can be recovered and also intimate us in writing through your organization that now salary will be regularly credited. Only then this account can again be converted to salary account.

Please note that till the time we do not receive any such letter from you this account will remain to be SBSA3 scheme and you will be required to maintain AQB of Rs 5000/- for each quarter starting 15th of March to 14th of June and so on.

Incase of any doubts please feel free to contact the branch officials or the undersigned at the below mentioned numbers.

regards

Arkaprava Sinha
Operations Head
Jhansi Branch
[protected],2452466

Ph [protected]
----- Forwarded by Jhansi Operationshead/337/AXISBank on 17/08/2010 09:42 AM -----
Nodal Officer/RBO/002/AXISBank
16/08/2010 02:08 PM
To Jhansi Operationshead/337/[protected]@AXISBank, Jhansi Branchhead/337/[protected]@AXISBank
cc Tridib Hazra/AVP/RBO/002/[protected]@AXISBank, Suhas Ramesh Rele/JE/RBO/002/[protected]@AXISBank, CMT CO/002/[protected]@AXISBank
Subject CUSTOMER EMAIL - PANKAJ SAHU







Dear Sir/Madam,

We request your immediate intervention in resolution of the below complaint, under advice to us.

After the said case has been resolved, please send us the copy of communication send to customer via mail/letter, on basis of which we can close the case in CRMS.


In case the resolution is likely to take time, the same may clearly be indicated in your communication to the customer so that repeated reminders are avoided.

We have already registered the case from our end in New CRMS. http://10.1.6.220/CRMS_V2/login.aspx.


With warm regards

Tridib Hazra
AVP (RBO) & Nodal Officer - Grievance Redressal
AXIS Bank Ltd.

Contact: [protected]Dir)
[protected] (Mo)

-----Forwarded by Nodal Officer/RBO/002/AXISBank on 08/16/2010 02:02PM -----

To: nodal.[protected]@axisbank.com, [protected]@axisbank.com
From: Pankaj Sahu <[protected]@yahoo.com>
Date: 08/13/2010 03:47PM
cc: customer.[protected]@axisbank.com, mobile.[protected]@axisbank.com, [protected]@axisbank.com, shishir.[protected]@axisbank.com
Subject: Fw: Changing in my account'''Complain)



----- Forwarded Message ----
From: Pankaj Sahu <[protected]@yahoo.com>
To: [protected]@rbi.org.in; [protected]@rbi.org.in
Cc: axis bank <[protected]@axisbank.com>; jhansi.[protected]@axisbank.com; jhansi.[protected]@axisbank.com
Sent: Fri, August 13, 2010 2:39:05 PM
Subject: Fw: Changing in my account'''Complain)

Respected Sir,

I am submitting this E-mail for complain against to AXIS BANK LIMITED regarding Salary Cum Saving Account.
I was and will comunicating to Bank about my bank account but they are not provide the any information for Bank Charges. please accept my complain to AXIS BANK. LIMITED.

Please read the given below matter:-
1. Minimum Quarterly Balance in account (AS per Website) Rs. 5000 for Metro Cities 2500 Urban Cities
2. My account is firstly salary account not saving account becasue i never receive any correspondance in my home address.
3. They stop my amount Rs. 1452.00 near about in my account.

Account Name : PANKAJ SAHU
Account No : [protected]
Company Address : Renardet S.A. Adjacent to J. K. Hospital, J. K. Colony, Shivpuri Road, Jhansi (UP)
Permanent Address : 18-B Purani Najhai Unao gate Road Jhansi U.P.(already filled in Account Opening Form)

What is the salary accout defination & Saving account also required from bank side.

Thanking you, Waiting for your reply.


Pankaj Sahu
[protected]


----- Forwarded Message ----
From: Pankaj Sahu <[protected]@yahoo.com>
To: axis bank <[protected]@axisbank.com>
Sent: Sat, July 24, 2010 3:40:55 PM
Subject: Changing in my account


Dear Sir

I an using an account in your Jhansi Branch having account no. [protected] Name of Pankaj Sahu, you are saying i am not managing account properly from your rules and regulation because this is my Salary Account 0 Balance. In my account you entered the Lien amount Rs. 1566.72 Rs for unmaintained the Quarterly Balance Rs. 2500.00 Cr(Saving Account Rules). you had not provided any letter and passbook in my permanent address. watch the matter otherwise why make the IBRM MAIL Account

Please rectify my account otherwise i want closed my account.


Name : PANKAJ SAHU
Account No : [protected]
Company Address : Renardet S.A. Adjacent to J. K. Hospital, J. K. Colony, Shivpuri Road, Jhansi (UP)
Permanent Address : 18-B Purani Najhai Unao gate Road Jhansi U.P.(already filled in Account Opening Form)


Thanking you, Waiting for your reply.


Pankaj Sahu
[protected]






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