Samsung India Complaints & Reviews

SAMSUNG / 1.5 TON AC — AC NOT COOLING

I had lodged a complaint with Service Call centre at[protected] for ac not cooling.The complaint No. is [protected] dt 09 Jun 08.

On repeadtedly speaking an engr visited on 10 Jun 08 and said that the defect was topping up the gas in the ac for which the company will send the vehicle and transport the ac.Today is 11 Jun 08 and there is no response from the company, though being requested repeatedly to hasten the repair.On checking in the vening I was told that the complaint has been escalated and someone will intimate me the reasons for delay and also the complaint will be attended on priority.Same old stroy!

It is 2014 August 13th. I am having the same problem as M.K. Sinha above. Same experience. First gave complaint on 30th July. Technician came on 31st July. Since then they keep telling me that a heater coil needs to come. It is now 13th of august. When I called the technician today I was told that the part will come on saturday. I am not sure if I should believe him. If this is the sort of service samsung provides I will strongly recommend that nobody buy samsung products

samsung tv wide vision — picture not coming although sound is coming

Dear Sir/ Madame,
In reference to my earlier request(I am not calling it a complain)send yesterday --BP no [protected] Can I expect the said repair to be done sometime today ?
My time is important like everyone elses.I need to go home from my office and keep waiting for your so called THE ENGINEERS to arrive--please understand and if the complain cannot be proccessed please let me know so that I can forget the whole incident as a bad dream and move on with some other product.
Regards,
Col Saikia

Samsung TV — Picture not comming

Sir,

I have launched a complaint at samsung service centre for picture problem one and half months before, Service person has come twice for the same problem and corrected. Two weeks before i.e. on 02.12.08 I have launched the same complaint and the complaint no. is [protected] but till now nobody from the service centre has turned out. One and half months before service person has suggessted us to change the Board and we have replaced it with the new one. Till now the problem has not solved and this is the third time I have lanuched the complaint for the same problem. I am sorry to say that your people are unable the solve problem because this is the third time the complaint has been launched for the same problem.

Kindly solve the problem and give us permanent solution.

Chandrasekar B.V.

I fully agree with your complaint. Service station technicians shows irresponsibility. I have similar problem
please provide me with E-Mail address to lodge a complaint

Mobile Samsung — battery

i have purchesed mobile set local market shop M/S S.P. Traders, Ph. No.[protected], on the 1st June, 2009 Model No. SGH-C170, Within the 15 days the battery problem, I have enquired the shopkeeper but did not respond well, and I ask where is service centre, and at same browse the Samsung company web page, and at same time they do not have such facility to complaint directly company, and same time they do not give any contact address and phone no or even email address. How will give justis to me and how will care my complaint to who i will give complaint of battery not working properly and within 2 to 3 hours discharge completely even after 6 or 7 hours charging
yours sincerly
Sameer G Chebbi
H.No. 22, Snehit, Sanmati Nagar, Kelageri Road, Dharwad -580008, Karnataka, India

Mobile Samsung — maintenance during guarantee

Dear sir,
First of all I want to send u my congratulation for your kind brand in Egyptian market and all the varieties and merchandising mix u do. Iam really happy all my life to deal with your lovely brand specially in mobiles and T.V., need to tell you also that all the environment around me (family and friends)has many uses with your varieties you demand. But for sorry we can’t find anything completed, I think you have a big problem with the human factor in your company in customer service who deals with clients, because I will tell you my bad experience with them, lately I have a big problem with your maintenance agent in mesaddak street in Dokki , they are really irresponsible, and I can also say they are impolite and don’t know how to talk to client. because I have mobile still in the guarantee period and I had a problem with it so I gave it to them to fix and they do and put new software so it works for one day and stopped again and when I went back to the branch they took it and call me after 2 days and asked me to come , after that they told me that there is a liquid inside it long time ago and it needs maintenance with around 98%of his price so no need to do it, I tried hardly to tell them that it not happened and if it is true you should discover this since the first time , they badly said we will not do anything and you can go wherever you want to the or any place else. I couldn’t believe what I hear , is this the image of the big company all over the world and in Egypt. So I decided to send this letter just caring for the big name you’ve been built in many years and to give some attention to this factor which can destroy the company success. and also I know that you will take a quick action not just for me but to save your name from scratch in the market.
- attached you will have a copy of my mobile guarantee data.

Thanks a lot , hope to hear from you soon.

Ehab EL touni
Mobile : [protected]
E mail : [protected]@yahoo.com

Sub-: Complaint regarding Samsung Service Center "Service Plaza 1/2, Harish mukharjee road, Kol.-20

Hello Sir,
I have submitted my hard disk on 19.07.08 for repairing.
It is in warrenty period. They told me that it would be return after two weeks.
But it is five week running and they are as usual making me hopeless.
It is second time my hard disk is not working, and also second time to be harazed by this particular servicing center.

Here I am providing all detail With which I had submitted my dard disk.

Date-: 19.07.08
Name-: Prosenjit Roy
Work order no.-HDD-2088
Model- SPO822N


Thanks
Prosenjit Roy
Mo.-[protected]

Dear Sir,

I have Deposited one faulty HDD at service point Delhi, due some problem
we are unable to receive the replaced HDD in time, So kindly resend to
Service center Delhi and intimate us.

Ref :[protected]
Model : 80 GB IDE HDD
Date : 27-07-09

After sending of servral mail and phone call also no responding from Service Center.


Regards,

Tarun
[protected]

I had brought the Samsung refrigerator from Reliance Digital, immediately after 6 months a problem ocolling had been observed. Complaint have been registered to Samaung service center by me on 17/10/08 and complaint no. is [protected] Despite of passing of 8 days and repeated follow-up with Samsung helpdesk my complaint is not being solved.

I have samsung color tv, it's 3 years old, The color of the screen changes into green color fully, I made a compliant to Toll free no to samsung customer care, and thery fwd the compliant to Villivakkam branch, After 15 day one technician NAME : VALLUVAR SELVAM came to my home, He did something the problem not rectified but he told it will be rectified tomorrow and collect the bill amount, The problem is not rectified till now, I made a complian to TEAM MANAGER : SURESH He also not responding properely,
Villivakkam branch chennai worst service.

Samsung — door color problem

i am hajji adam musa from bharuch, gujarat.i had buy fridge on 22/03/2010 from maruti sales and service. its bill no. 11129. my own refrigerator RT_32YBMS. refrigerator door color has been damage. its my humble request to the company's authorized service center to exchange my refrigerator door. we had also given complaint to samsung authorized service station on 12/10/2010 and their complaint no.- [protected]. then also they had not given any reply or response...

Dear Sir
I have a Samsung Refrigerator Sl. No. 000942AX300864B Model No. RT31AVNSI/XTL and it was not cooling; so I got serviced through your service center at Varanasi M/s New Weather Control Refrigeration, Varanasi on 6.4.2011. The same problem (not cooling) occurred on 25/4/2011. So, we intimated the to Varanasi Service Centre on 26.4.2011. But, today it is 27th, but no one came to see the problem. They are only saying that someone will visit soon regarding the problem. No one is replying satisfactorily. Service of your company is very poor i feel. How can we think to purchase any appliance of your company.
Kindly see the matter urgently and do the needful.
Thanking you
Anil Kumar Singh
[protected]

is mobi shop problemy blututh sa msung services x820 ndihem

X820 bluetooth not working [Archive] - GSM-Forum

Hi,
I purchased a mobile in 2008and found that it was not working. I took it to the service centre and they told that the software was not installed. For installation they took around two months. again after two days the mobile was not working. i took to the service centre and found that there was a battery problem. It took another two months for changing the battery (within the guranty period).

My complaint is why these service centres are kept? If it is for servicing then why they are not doing it in time. They just want to play with the customers time and money. Service centres are always having scarcity of spare parts. why u are manufacturing an item with such scarce parts.

LG 1.0 Ton Window A/C — No installation of a/c

I have bought new 1 ton LG window ac 1 week from now and till now no body has contacted me for installation inspite of repetitive calls to customer care. I wonder how LG people claim about there good service and publicse there product on that matter. For any LG care executive reading this my complain number was 'RNA[protected]'.

For all other people please beware of the false commitment these people give you and please think before spending your hard earn money on this company.

Samsung/Mobile handset e250 — restarted very frequently

Dear Sir/ Madam,

I purchased a Mobile handset Samsung E250 at Axis(Rt Nagar, Bangalore). From the very beginning, it has the problem of restarting automatically. It restarts very frequently while talking, playing java games, playing video etc. I complained to shop from where I bought. First time they re flashed the software. But again same thing things happened. Again I complained, but their response is very bad. They are saying so many excuses like device is dropped, water got leaked to battery etc.

I am really disappointed. Now I am hopeless and irritated on Samsung. I wasted a lot of money and time on telephone, mobile and fuel.

Samsung Mobile E 250 — Mobile handset Network Fails

Hi All,
I brought E 250 model of Samsung in NOV 07 and oflate it started getting disconnected showing Network Error.
The service center guys says its common in this model and I have seen many consumers coming to the service center with the same issue.
Thanks
Bharatshyam

Samsung Mobile SGH J 600 — Audio not working

1. I am writing this mail to register a QUALITY complaint against a samsung mobile ( SGH J600 )I had purchased

2.I purchased the mobile from Hotspot Retais Pvt Ltd Shop no 12 Saini Enclave Delhi ( TIN [protected] ) about six months ago

3. Quality problem is that On sound is audible if The mobile is slid upwards . No damage physically

4. The concerned Vendor has behave very rudely and refused to provide any service . On being told that we would register a complaing with Samsung he simply replied to go ahead

5. I have been using Samsung for the last 5 years and am shocked at the Quality as well as response. I myself am looking after Quality and the atitude displayed is shocking and tends to change my image of Samsung which I had for the last 5 years

Kindly forward to Concerned Department and ask some body to look specifically against the abovementioned Vendor

Thanks & Regards

Sanjay Katara

Senior Manage Process
Moser Baer India Ltd.

Mobile [protected]

I am using Samsung mobile and it is giving problem with alternative months, i have given my mobile to Nehru Place(Kalkaji) service center 10 days back, but not be able to get it repair. Every time they have problem and not be able to resolve the issue.

People are not customer centric, they are simple playing with custoemrs.
Don't buy sumsung and dont get in to service mode.

Regards
Farhan

samsung mobile/SGH E-250 — PROBLEM PERSISTING AFTER SERVICING

I have purchased samsung mobile from local dealer here in surat.first ten months it worked allright but since last two months it started to hang.I wasn't able to perform any opeartion while the mobile was on charging mode.Even when I switched on BLUETOOTH the mobile tend to hang. I went to the service center to get my was told that I would get my phone back in 15 days. when I called on the 16th day I was told that the phone has not came from the company & they will call me when the phone is recieved from the company. As no one from the service center called me in the next five days i called back again to the service center & thi time the people at the service center talked rudely. then I got the phone the very next day after my telephonic conversation with the service center.when I got my phone the plastic sticker behind the phone was teared off. now for two days the mobile worked very well & now the same problems persist.tell me what to do?

samsung mobile (sgh m610) — handset not recieved yet

to whom so ever it may concern i m amrita from bhopal want to lodge a complain regarding samsung mobile sgh m610.handset was bought on 8 july 2008 but then i found that its fm is not working properly.after some days charger point also failed to work.i have already handover my handset to service centre (samsung india electronics z-11 mp nagar bhopal) on 18 august 2008. but still now i have not received my handset back.take the needful action immediately.retrospective i think it was a wrong decision to buy mobile from your company.

samsung sgh-m610 mobile — very very bad service

i have purchased a samsung sgh-m610 mobile on[protected] from rohtak, haryana
but after one month it doesn't gave battery back up, i took it to samsung service center at rohtak they told me that its board will be changes by company & you will get ur phone with in 20 days,
but when i reached there after 25 days they told me that company doesn't have its board &you will get a new phone but till now i didn;t get the phone after 2 months passed.my mobile no is [protected]

Mobile M-610 — Speaker Problem

Hi,
I have purchased Samsung Mobile Model nb. M-610 on 25-Nov-2007.Now when the slider is up i am not able to hear the voice from my phone.So i wanna this problem to be resolved as soon as possible.
Thanks and Regards
Mohit jain
[protected]

samsung M610 — NO DISPLAY

Sir,
i had gave my samsung mobile model M610 in a samsung service center on november 5 2008, for the display problem.Till now there is no proper response for that.i am very much fedup with this service.Pls take necessary action.

no game is downloaded in this set

i have given my samsung mobile model "J600" for repair five times since i have bought the handset, i.e. not even an entire year yet.. everytime it goes to the service centre i do not recieve back my handset before a period of two months.. as a result, i get my handset for use just for a period of ten days after which it goes for repair at the "samsung service centre".
i plea to the samsung mobiles, India to please probe into the case and take necessary action against the concerned people. i expect my complaint to be answered within a limited period of time and expect it not to be delayed in the similar fashion as the repair of my handset is being delayed since months altogether..

hi..this is sumit srivastava from lucknow.i have bought samsung SGH J-600 mobile.just after 2 months some display problems occur in it.i have taken it to samsung centre in noida. there i got it right with promise of no repetition of problem.but as soon as my warranty period expires again the problem occur just 2 days after.now they tell me a huge sum of money to spend to get it right...i just wanna know frm samsung mosbile what to do ?? they have just cheated me.


plz don't buy samsung mobile..



regards
Sumit Srivastava

i hav a samsung sgh-j700 mobile which is still in warranty period, bt thers so many prob in my mobile set, i complaint so many time to dealer, they r nt agree repair it.so i want direct confirmation that my mobile set should be replaced any how..my contact no is [protected].plz make some arrangement .thank you so much

puk code for samsung sgh-m610

puk code for samsung sgh-m610

i purched sumsung mobile before 5 months but now my camera is not working i don't where is service centre in nehru place

my mobile is also Samsung SGH-M610, i purchached it before 1 year, but now its key pad is not working.anybody tell me the reason for not working, anybody send me resting code...?

i cant send MMS in my Samsung SGH-M610

I have also bad experience with Samsung mobile mode c-450, Its FM lead point is not working properly, If i compare with it nokia mobiles, I m not satisfied with this company, comparision to nokia, it doesn't tell location & it is not easy to operate, sometime it takes lot of time to see inbox & other menu, so i will not satisfied with it.

My name is Craig and I am living in Janakpuri and I have got a Samsung phone the modelno is SHG- M610 on my phone screen the colour is coming out and when I dail a number and press yes I am not able to access that number so coulod you please tell me what is the problem or could you help me with
How much will it cost.

Craig

Baker — Sim card not working

Dear Sir/Medum,
My self Dilip Kumar Idea cell no.[protected] since 2 month not working. i lke to use continus my same number so please can you re update my above number in your program, if you fix my problem i will very thank full you.

Thanks and Regards
Dilip Patel

I have a SAMSUNG U700 mobile phone,
it access Vodafone network but when i inserted a AIRTEL sim it dosen't catches the network and can't work properly.
Please help me...

Samsung J 600 mobile handset — Kindly Replace the set

Dear Team,

i bought this handset in the month of Jan 09 and ever since it is lying with service centre.
i wrote a letter to the company in Nehre place but not respose and also i had sent mail couple of time.
every time they reply that they will act on this but . still no action is taken.

i want a lodge a proper complaint against them

Regards,
Jaswant Singh Nambaria
[protected]

Samsung SGH-M620 — Problem with SGH-M620

I bought a samsung mobile SGH-M620 few days back. since starting it is giving re-start and hanging problem with Airtel SIM. This problem is apearing after every minute. Since I bought this moble I am not able to make even single phone call from my airtel connection.My moble number is [protected]

Samsung Mobile — Got Humiliated

I own a samsung mobile phone which was bought about 6 months back.
Now I got some problem with the hand phone and was directed to the samsung service center in anna nagar (chennai) where i was promised that the mobile will be fixed and gave me a date where in i can collect the mobile.
I actually stay very very far off from that service center and i cant afford to waste time on this issue because i dont have time.
When i went there that perticular day, they asked me to come back after 2 days and when i asked a reason they humiliated me. No one was even bothered to give a proper reply. I was treated as if they were doing the work for free. Which made me to give a complaint here. I need a very strong complaint to be registered and the needful has to be done at the eariliest. When i am typing this mail its 04:20 am . The concern party who takes up this complaint should understand that the way i was treated was the only reason which made me to burn my sleep and type this complaint to you.

Waiting in anticipation
Vashantha kumar.T
[protected]@yahoo.co.in
+[protected]

hi, myself sourav from Howrah (WB). I purchased one SAMSUNG mobile( B130T) from Puspashree telekom situated in Domjur Howrah on Feb 2009.

my problems are:
1. no voice sound in time of calling or receiving phone.
2. automaticaly dialing the last dialed no.
3.problem of back key..showing recent call log every time back key not working.

when i visit the local shop they send it to service center and when return me after 1 month it was ok but from the next day facing the same problem again. now they are saying this problem is due to moister locking is out of warranty limitation.

I want they should replace my phone for the a new one or return me the cash. please tell me what to do now?

samsung mobile no M 620 — mobile not recevie

DEAR SIR ,


I HAVE SUBMITTED MY MOBILE ON DATE 10-08-09 IN YOUR GOVIND NAGAR KANPUR BRANCH .BUT TILL DATE I HAVE NOT ANY UPDATE REGARDING THIS . NO ONE REPLY & NOT PUT THE MOBILE .

I AM REQUISTING TO YOU PLEASE INFORM ME STATUS & CONFIRM WHEN I WILL RECEIVE MY PHONE.



MY CONT. NO . [protected]



REGARDS,

ANKIT GUPTA

Mobile-SAMSUNG J700i — Cash Back Offer

Dear Sir,
I have bought two Samsung J700i mobiles on 29.06.2009 from The Mobile store, City Centre,Shop no:G001,Salt Lake City, Kolkata. They told me that if I Scratch a coupon card, I can get assured gift worth Rs250/-. So I scratched two coupon card as I have bought two mobiles and after scratching, it was written there that I will get Rs:250/- cash back from each of the two coupon cards. I have even sent the coupons sealed in an envelope. DTDC courier services through which I have sent the coupons, informed me that your company has received the coupons on 13.07.2009. The Mobile Store also informed me that I will get the money back within 45 days from the date of delivery. But nit has been over 2 months and I haven't received my money. Why will this happen and when will I get my cash back?
I will be highly obliged if you inform me at your earliest.
Yours faithfully,
Abhirup Majumder.

samsung SGH J-600 — time deleying in mobile repairing

my name is vivek singh live in jabalpur (m.p.)
i bought a mobile
samsung SGH J-600 slider phone from a local dealer on 22- nov-2008 and because of problem (all operation are stopped when slide up ) i send the mobile to the aurthorised samsung service centre (alfa enterprises ,jain tower jabalpur m.p. ) for repairing on 28-aug-2009 (reciept no. 573) . After checking they said mobile having " FPCB " problem . Now from giving date to todays date on 17-sep -2009 they haven't repaired my mobile even they don't give the satisfied answer.
so please try to solve my problen early and satisfy me with samsung services .

Samsung Star — NOP not working on phone

Sir,even after confirming the settings with the customer care exec,i cannot connect my samsung star using NOP.all my settings have been confirmed.i can surf smoothly using airtel live and vodafone live.please rectify my problem or give me a refund.
when i use the browser,a message window comes up saying 'no network available'.
my phone number is [protected]

samsung GT-S5233A mobile — Handset problem

Hi,

My name is Parth Ratnu I have purchased a samsung phone Model # GT-S5233A. I am very unsatisfied by the handset as the phone was not working properly the very next day I purchased it and I had to give it in Samsung service center. I got my phone back after a month. It is very irretating that you purchase a brand new phone and you are unable to use it for a month. Once I got the phone back it worked properly for some time and now again the phone gets hanged and remains hanged all through out the day. Due to the touch screen I am unable to use the phone completely. I want a replacement of this handset because I am very very very frustrated. I have purchased this phone on 6th Aug 2009 gave it for repairing on 10th Aug 2009 and got it back around 11th or 12th of Sept 2009. I have hardly been able to use this phone for a month now and having the problem again. I dont want this phone to get repaired now I want a replacement for this phone I have spent Rs. 10,000/- for this phone. I dont to want suffer for a phone even after purchasing a brand new Samsung phone.

samsung sgh-u700 — Need service centre address in chennai

Hi,
I have using samsung sgh-u700 mobile.Few days before,this mobile's display is not working.
I went to service center,but they said they will not servicing the abroad mobile model.
Please give me the suggestion for servicing this mobile..

I have samsung mobile and it was not used for quite period and now when i tried to insert some airtel sim, it is saying that limited service only. Then i tried with other sims also and the same problem for other sims also. But those sims are fine with other mobile. Please let me know what went wrong.

Thanks & Regards,
Uday

Samsung Mobile — Not working

I have purcahsed a mobile J 150 in March, 2009, with a warranty of 1 year. In October (7 months) the mobile stopped functioning. It was taken to the service centre in Vadodara and the same was delivered back after repairs after a week. However, it was observed that the battery life is only 3-4 hours, even if the instrument is not used. The instrument was again taken to the service station. Now they inform that the card is burnt and the cost of replacement is Rs. 3000/-and this does not fall under the warranty and the battery guarantee is only 6 months. The original cost of the mobile is Rs. 4100/-. The new battery costs around Rs. 600/ In this case items worth almost 85% of the cost is not covered under the warranty. Is this not cheating a customer? Is it fair?

samsung/E250 mobile phone — no response from service center

Respected sir,
My mobile phone stopped working within 7 months under the warranty period.
I have submitted it to the service center,which is located in Metro Plaza,Meerut on 3 september,
but still no action has been taken. From last 2 months, i have called them atleast 50 times
and 20 times i have visited there also,please helpme sir.I will be highly oblized.
thanking you.

I HARI SINGH NEGI A RESIDENT OF DEHRADUN CURRENTLY STUDYING IN BHUBANESWER PUACHASED SGH-700 ON THIRTY SEPTEMBER THIS HEAR AFTER TWO MONTH IT BECAME DEAD SOON I SENT IT TO THE BHUBANESWER SERVICE CENTER, THEY ASSURED ME THAT THEY WILL REPAIR IT WITHIN THREE DAYS, BUT THEN THEY SUGGESTED ME THEY WILL GIVE THE MOBILE FIVE DAYS LATER WHEN I ASKED FOR A COMPLAIN BOOK THEY STARTED IGNORING ME FOR ONE HOUR FINALLY THEY GAVE ME MOBILE NUMBER AND SAID THIS PERSON IS HAVING A COMPLAIN BOOK, YOU CAN CALL HIM AND REGISTER A COMPLAIN TO HIM FINALLY I FIND IT OUT THEIR THAT THE STAFF IS NOT CO- OPERATIVE THEY ARE BUSY IN THEIR PERSONAL CHIT CHATS WITH YOUNG GIRLS EVEN THEY ARE NOT INTERESTED IN SERVICE OF CUSTOMERS MAKING THEM AGGRESSIVE AND FRUSTRATED
RESPECTED SIR I WANT THAT PLZ TAKE NECESSARY ACTION AGAINST THEM

THANKING YOU

guys ! can someone help with email addresses of the top management (MD, Head of Customer Service etc) of Samsung India ? Am having a tough time with their customer service...and reckon need to escelate the problem with my phone...Thanks...

I have samsung mobile model GT-S5233A. It giving me problem with connecting to PC. During installation it gives me error 1628 regarding instllation. How to solve it ?

samsung J700i mobile phone — Display problem immdiately after buying!

sir, i had brought a samsung J700i mobile phone from Univercell Mobil showroon (Vanasthalipuram branch, Hyderabad) on 04/11/2009. from 15/11/2009 there was display problem. i took the phone to univercell showroom thinking that they may help me as i bought it not even 2weeks ago from the same showroom. but they said they are not responsible for anything once the puchase is done. so i went to Samsung authorized service center (Dilsukhnagar, Hyderabad) on 16/11/2009. there they checked the phone and said that due to some manufacturing defect there is some trouble with the LCD screen and need to change it. they told that they dont have ready stock of LCD's with them and dont know when they can get it for me.
i bought a phone with the price that samsung company has decided. but i didn't even use it for atleast 2weeks completly. now my new phone has become useless without display as the service center people are not co-operating with me. i cannot afford to but another phone now.
please let me know what i can do for my problem??

SAMSUNG/MOBILE(SGH-J 700) — MOBILE NOT RECEIVE FROM LAST 2 MONTHS.

Dear,Concern
I have submitted my Samsung Mobile Phone at Samsung Service Centre H.D Associate B-104/1 Nirala Nagar lucknow U.P on 15th Sep 2009.due to problem o[censored]pper Key Pad,Bluetooth and Battery Backup.i have already mark a complain to Samsung Customer Care(Complaint No-[protected]) but i have not recieved any solution for my problem till now.I have also called Mr. Faizan(Mob No-[protected]) N No. of time but he never respond me.
Its already two months but still i have not recieved my Mobile Phone.
So kindly look into the matter and do the needfull.


Imran Khan
[protected]

Samsung Mobile E250D — Delay on product

Sir,

My Mobile problem is Auto switch off & Network Problem is submit my moblie to Mumbai Borivali Service Center (Master Care).
AT last 24th October 2009.
I dont get any reply from Samsung Service center..
When i give the call ring but no body attend the call.
When my mobile is get back.. please reply me... my email.[protected]@gmail.com,contact no.[protected]...
please reply me... my Mobile Model No.E250D....
IMEI No.[protected]
Sr.no.RWS5239581P..


Please sir reply me...

I need my mobile to be back..

I need information of where is my mobile.. when i get details...

please reply me..

Thankyou..

Vinoth kumar Velswamy..
[protected]...
[protected]@gmail.com.

hi, this is kishan from bhyayander. I have bought a sem. e250i, in my sence it not a phone for me bcos i spent huge amunt of money in that for only problem of slide. many time i saw that suddenly output become vanis or whight . i recommed that pleas dont cheat us. it the servise center of semsung who charge amount but their is no value of ore money.
pleas help up my problem.

to the other customer,
pleas spread that news that semsung company is chaeter all over.
thanks...

I have the same problem with my samsung handset (Guru-1410).3 months back i purchased it from a vendor, currently front speakers are not working.I can say that samsung mobiles are in very cheapquality and they are right now compromise with their product quality.Quality of the products are very inferior.

samsung mobile b-200 — DAMAGE MOBILE

Purchased a mobile of samsung by a branch of HOTSPOTS RETAILS LTD. JAIPUR ( RAJASTHAN ), MODLE NO IS B-200 , but after puchasing of six month its not working well,sometimes hang of switted off and automatcly it alert the sos (emergency service ) , and now its has become totaly dead, there are no way to Replace ,change and repair , customer care branch says that ,repair charge is around 1900/- which is same price of handsate

and shopkeepar says that contact to company , as per company customer care executive set has death cause its fall down by me ,

but its true tht handsate is never fall or other discrapancy not happened with this, here would like to ask that productivty of company is so poor that if set fall down one time and its become totaly dead , pls guide or suggest me that what should i do ,why a customer suffer

I Awaited for your revert

please reach at me by mail or contact no

# [protected], [protected]@yahoo.com

j700(samsung) — battery and back panel mis placed.

I have submitted my mobile at avantika sec-1 Hot spot outlet with battery and back panel becoz my mobile was totally dead but at the time of receiving my mobile phone given without battery and back panel.
Altough i have returned mobile and jobsheet is with me and am taking follow up with hot spot guys but no as such positive respones toward my issue.Customer service of Hot spot is frustratating.

Kindly sugest for my issue.
Rekha Singh
[protected].

I have samsung SGH-M620 mobile handset.my problem is i am not able to install any software in my mobile, so my request is, how to install softwares in my mobile?
i am waiting for your response.

I am using samsung l700 & i am unable to install new games.

Samsung — Mobile U700

Dear sir, I bought a Samsung U700 mobile phone in 17/2/2009 from axiom telecom in Egypt. a month later i got aproblem with the charger's sock,at the service center refused to replaced with new one and repaired it only as they informed me it bad used from my side,which is not correct as i'm adult and always very careful o[censored]sing any equipments. after 2 months i got almost same problem plus the phone is getting hot during one minute used,which they informe me it is normal. Now Since December 7th i have same problem. When i bought this mobile i chose Samsung as always trust, i did not care if it is made in China because i knew it is under your instructions and supervations, i really want to know if Samsung in Egypt belongs to Samsung main office or just illegal using your name so they dont follow your waranty instructions, because if it is true you should stop them using your name before to damage your reputation
my warranty No ss_axm_1yr 2149182 & IMEI [protected].Please your action is realy needed and an early reply it is appreciated.Best Regards Mouna Mortada[protected]

samsung mobile b-200 Complaints - DAMAGE MOBILE

SAMSUNG MOBILE-L-700 — SIDE CAMERA KEY PROBLEM

I have purchased Samsung Mobile L-700 on 07-07-09 from Raju Stores,Ahmedabad.I submitted my Mobile to Samsung Service Centre,PRS Services,Akota,Vadodara-390021on 06-02-10 for repairing side camera key which is not working properly.On enquiring today for repqiring work at Samsung Service Centre, they told that the inside circuit is damaged and will required to be replaced by Rs.3000.00. I told them that I have not opened this mobile and mobile has one year guarantee period so Samsung should replace this part free of charge. But they refuse.

I request to do needful in the matter positively.

Thanking you,

Yours Faithfully,

Vivek shah

Am a Kenyan citizen and i bought my samsung mobile GT-B3410 about two weeks ago from a local samsung mobile delare.Over the last one week i have not been able to access the internet despite a good network couverage .Furthermore, i have not been able to asses or send my mails.I registered for one year warantee sending my IMEI number to your phone dealers in Nairobi.
I kindly want a replacement of my phone because its not giving me a good value for my money.My mobile phone No is [protected] IMEI No is358575/03/119541/4.please reply

Samsung Mobile — not repairing or changing mobile

i bought samsung star mobile on 18 aug.09 for Rs.9000
but aftr a month many problems started in the mobile...
dsnt charge with charger, dsnt gt connctd with pc n problm in touch as its a touch screen ph..
i gv in the service center 3 times.. they returned it evrytm aftr 10-15 days n still its nt workng properly.. wht to do
plz help...

hi. i am using samsung mobile sgh j700 i bought in chennai, when i open the yountube videos in our mobile i seen the problem (malformed url not found)
i need the solution as soon as possible

SAMSUNG/MOBILE — failure of care center to return my mobile

sir i had given my mobile to authorized samsung service centre K.K.services(102 ,hans plaza ambedkar road ghaziabad )for repairing charging connector,and also the problem of one side sound on the handsfree,on the date of 10 march 2010. and there is no response till now,and when i enquire they force on me an extension of a week...their irresponsible behavior has lead me to face serious unconvenience...
plzzz consider my request and take any action...

yeah these service center guys are relly very irresponisible..they dont understand the importance of a cellphone in todays world, instead of seriously looking into the matter they just extend and give dates..this is very bad..

Samsung India/Guru 1210 Model Mobile Phone — Mobile given for repair yet to be repaired during warranty period

On 19/3/2010 I found my Samsung Guru 1210 mobile handset not working. Next day on 20/3/10 I deposited my mobile set with battery at the Samsung Service centre, CC-28, Nehru Place and I was told that engineer would call after 2-3 days. Token no. given to me is 54 & Work order no is 10C2054. I did not receive any call. So I visited there on 29/3/10 to collect my handset but I was told that it would take about few more days in doing the repair as one spare part is not available.

I received call on 3/4/10 and I was told that I would be informed before 10/4/10. I am yet to receive any such call. Tel no. of Samsung Service Centre is 4064234. Nobody picksup phone whenever I called the this number.

I purchased my mobile on 20/9/09 & it is under warranty period.

I request the authority to do the needful.

Regards

Neeraj Pandey

Address - 62/3, 1st Flr, Laxmi Mkt, Munirka, New Delhi- 110067
Mb no-[protected]

hi All

I have samsung E250, and had problem with the mobile strip, the slide problem. I visited samsung mobile repair center in rajajinagar . There is ticket gvn around 10.30 am and the # tunr was 15. In the center, already 32 people waiting for their mobile repair since 9.30 am.we waited for 2 hrs because there was only one person to repair and 32 repair pending.Each repair was taking 20 -25 mins.Everybody was told in next 30 mins their ticket would be resolved.On asking to extend the technical guy requirement as peopel are more, The common dailogue we usual here'Feedback would be gvn to the Company'.They were not able to do anything for all customer.I would not recommend samsung any product to anyone. Nokia repait center actions - It gvs a ticket, ask them to collect 4 hrs later.They dont make Customer wait. Pls busy Nokia for good product and its service. Samsung globally good may be in india its not. thanks.

Samsung Mobile — Dead set Charging broken

I purchased a samsung mobile on 21.11.2009 for my daughter Apurva Shah.This mobile model GT-C30105 ,Sl.No. RD 35996588K,IMEI no [protected] is not working from 15.3.2009.I submit this mobile in Samsung mobile service center H.D.Associate, B-104/1,Nirala Nagar, Lucknow on 18.3.2010 with a gaurantee period and photocopy of bill BNo TH1573OH S/1-B.Service Center assurd me that they will repair our mobile with in a week but after a month they not repaired our mobile and telling this part is out of stock and it will take more time.I came Samsung mobile service center lot of time for this and wasting my time and money and facing problems with out mobile .Pl note my complain.

samsung star touch mobile — mobile phone automatically restart

I have purchase mobile before 6 month the below problem arises from day one.I have send 5 time to varanasi based mobile service center but problem persist til now.
the problem is
whenever call come or call cut my mobile phone is auto matically restart.

not repairing mobile
hi my name is dinesh i bought samsung star( S5233A) mobile on 20 OCT.2010 for Rs.8000
but aftr 6 month many problems started in the mobile ...
touch screen Pad dosnt work therefor
i give handset in the vasi service center -sector 1 on 18 may 2010. but they dont have touch pad and dont know when they get part from samsung therefor after 7 days they dont repair my mobile n they dont know when parts are coming .my job sheet no is 2269 . therefor i facing lots of problem n loss so plz tk nessary action to repair my mobile as soon as possible n i get it

Samsung — My samsung mobile b3210 is not getting repaired and service center people are not responding.

HI.

I purchased a samsung mobile (MODEL B3210) from the MOBILE STORE kharghar,navi mubmbai on January 10 2010, it developed some problems with blutooth, charging point and speakers, i gave the handset for repairing to the samsung panvel, service center which is in navi mumbai, on 26/05/2010, from that day till now i have not received my handset, they are givi ng me lame excuses as the imei no is not there and the samsung server is down something like that all the time, with this excuse they have already taken 3 weeks from me, everytime i ask them they come up with the new thing, i have called the customer care center of samsung many times to get my compaints registered, but they gave me some wrong no. in mumbai and asked me to complain there which i was not able to connect only, as whenever i try to call on that no, it was coming busy, i would request you to kindly look intoo this at the earliest, samsung do make good mobiles but the service center and your call center people are runinig your reputation, the are arrogant and irresponsible. The details of my mobile are as follows:

these details are as written on the customer copy of the service center where i have submitted my handset.
Model: B3210
SN NO. RV8SC66068Y
Date of purchase: 09 January 2010.

please improve on your service center staff and your after sales service, they do not how to speak to customers, i chose to buy samsung mobile not to get humiliated by your ill-trained staff,

Again in the continuation of my ptrvious mail, i got the handset from
samsung service center, i checked the handset there with the battery
provided by my handset, it didn, t switched on then the service center
person gave me their battery it switched on, he told me probably my
battery fell so its not working, but then my battery was working
earlier as i had used it before in my handset before giving the
handset to the service center, anyways, i tried to purchase new
battery from the samsung store also which again when i tried is also
not working, my handset is still dead, please look into this and it
is dead from almost 6months after i purchased, i only used the handset
for 1 month and it is dead all the time or in service center, i am
finding as i have wasted 7000 rs in purchasing the handset.

I too bought Samsung Corby mobile on 23/02/2010, from The mobile Store Ltd, Mount Road Chennai (Invoice no TN/1962/00001/2018, IMET: [protected]) . The mobile battery was not even lasting for few minutes, so I sent it for repair, I was given back after repairing, but I was surprised to note that the problem was not solved. So I sent it back for repairing it again which I was told that there are some major issue with the mobile, the mother board have to be changed & the same will be given back after 10 days. The work order no is WA[protected] dated 11/08/2010, but till date either I have not got the mobile back nor I have been updated about the status of the same.
Every time I called customer care, I was given the contact no of some people or the other, who never picks call, or don’t call back, after listening to the problems.

The customer service is pathetic, I will never recommend any body to buy Samsung products.

I brought Corby pro GT-B5310 mobile phone on 14/04/2010 from Planet M retail Limited, E- 106 city center sector -1 Salt lake, Kolkata-700064. With One year warranty.

On[protected] all of sudden touch screen was got hanged and stop working then I approached to the Samsung service center (System & Services, 1130, Survey park, 793B purbalok saltlec, kolkata) they have kept the phone for 1 week and when they returned it the touch pad was working but the LCD screen was showing black dots and it was blinking, then the service center kept the phone for another 3 days and changed the LCD and touch panel and returned on[protected], now again on[protected] the same problem was arises this time when I approached to the service center they are saying due to moisture and humid weather this problem is arrived and that is not covered under warranty from the company.
And to rectify that workshop is asking Rs.5500.

samsung mobile gt-b3410 touch screen — faulty from last one month and ten days

not repair or teplace my cell phone from last one month due to screen problem
my contact no is [protected]

I am using samsung GT C3200 mobile. When I am restarting the mobile all the message are deleted!!!
some one pls help..

My phonec 3200 is 7 days old and me searching a solution till the time of open the phone.memory card not allow to copy into it.and ear phone not working .how to remove write protection to copy a file into memory card ?

i dropped my J700 phone.slide buttons are not working now.

Samsung — GT-S5233A mobile hanged

sir,
my samsung mobile handset GT-S5233A is hanged, touch screen not responding, how can i rectify it , at remote location where there is no service centre ?

Samsung Mobile — Mobile not working

I am Samsung mobile customer, I have bought Samsung wi-fi mobile phone on May-2010(touch screen) but now touch is not working. I spoke to your tech dept they provided me Janakpuri service center number and address and manager phone number also before going to Janakpuri I called to provided number but it was switched off.
I just want it know that if manager phone is switched off then who is responsible for customer query . I also went to Janakpuri service center waited for 4-5 hours in queue.
After that I got to know that my that my touch screen needs to be replaced but it was not available at the time. Service center manager told me that they will get touch screen part on Tuesday and they will inform me the same but been more than a week I did not get any call from service center …Even after so many hassle if customer still don’t get any positive response then what is he suppose to do.

Today again I am trying to call service center manager but still phone is switched off Samsung being very reputed company and that kind of customer care you people are providing its just pathetic..

Regards,
Diwaker Sharma
[protected]

hi, i have samsung (GT-B3313). this mobile show the phone mamory is full. i have been reset my mobile many time but phone mamory is not empty so plz solve my problam

I have samsung star and its display is not aligned properly. So every touch points to an item that is about an inch above on screen. This leads to major problem s i am not able to dial any number or message any one and also not able to delete anything. Please let me know if there is a service center in noida. Do not buy a Samsung mobile. They are !!!

I have GT-B3210 ...when i transfer my contact using Samsung Pc studio...it shows error

THE OPERATION RETURNED BECAUSE TIMEOUT PERIOD EXPIRED"

same error is showing while synchonizing with any other to do, music and any other stuff

pls any one who help me to come it out...

i hv really bad experience with samsung phone connectivity with pc is really poor

there are no samsung mobile repair in pune and parts the are neglliting for repair they are just given excessuse the is not aviable up till known

hi,

i bought one samsung corby 3g GT M 5650 Model, i am facing so many software problems in the mobile, now too it is not working, iam totally unsatisfied with the product.

can any one suggest me or call me for this,
name :- K.Balasubramani
Mobile:- [protected]

COMPLAINT FOR NOT REFUND THE AMOUNT OF SAMSUNG MOBILE NO. C6112 HAVING THE SAME MAJOR PROBLEM TWICE WITH THE SIX MONTH FORM THE PUNCHASING DATE and SERVISE OF SAMSUNG COMPANY

My name is Mukesh Bhai Kudesia R/o of 603/12 R. H. RLY COLONY, MANINAGAR AHAMEDABD. My mobile no. is [protected].

I have purchase a samsung C6112 model on 27-3-10. The same set became our of order with in two months of purchasing and handed over for repair to samsung service center. I can get back my mobile set i.e. samsung C-6112 with a month period after repair.

Secondly, It became again out of order with in four month and handed over to the samsung service centre on 10-2010, than since it is in your service centre. When I wirte to customer support to reund the money of mobile. They pretended and told me to meet your Ahmedbad branch manager. I meet the Branch Manager of Samsung Product at Ahmedabad but he refuse to refund the cost of the same and not to extended the warranty period of the mobile phone and told me get it after repair.

Also, I would like to draw your kind attention towards the your employees that feed the status of repaired mobile "Ready" in your computer system before rapir the product, when I went to take the mobile after confirmation on phone they answered me your phone has sent for programming and will be handed over later.

Tell me how much time I can use the mobile with in year period of warranty. Such as two and half months is gone for repair out of six months.

Please kindly arrange to refund the cost of my mobile which is paid to you

Dear Sir,
On 01.10.10. I bought one Samsung Corby+ (GT-B3410/*352089/04/163740/3*). Within a week I went out of Kolkata for 25 days in a Business trip. There I found several defects in the set which are the following : 1.The set switches off at its whimse even when the battery is fully charged, 2.The head-set does not work properly, 3.The LCD Screen often comes out of the set, 4.Ths SYNCHRONIZATION mode is absolutely absent, 5.The CONVERSATION mode switches off the set, 6.The features (viz., fonts, themes, etc) are not present which are available in other Corby+ sets, 7.The Incoming messages often switches off the phone, 8.There are scratches on the LCD Screen & the body. There are many other problems present in this set. Within a month of purchase I went to your Service Centre with a request to replace the set, but they told me that they can only repair the set and have no authority of replacing the set. A set can only be replaced by the higher authority . Let me, therefore, request you to REPLACE THIS DEFECTIVE SET as early as possible. Thanking you, Yours faithfully, ARUNENDRA MOOKHERJEE, Ph : [protected]

samsung mobile m5650 — four months no response

I have problem of touch screen in my set last foru month back and making regilar complaint in your authorise center after two month they have deposite the set and given 3 days time but now it is three month they are not giving my phone back and then i complaint to your comtmer care then they have given me complaint no [protected] and it is 8 days and they are also doing the same thing just one day and one day they are also not responding and now i am going to consumer cell becuase all my duty are done from my side and it very disgusting to deal with SAMSUNG Co. PRODUCTS.

my samsung phoneGT-E2120i not start only display of samsung startup show and then screen black and after show only that samsung startup screen any solution for this problem.

Dear sir/Mam
i have Samsung L700 and i have used internet on it and when i start than after 5 Min it will restart and after again .. plz give me solution on my Email Id(gaurav.[protected]@gmail.com)...

Respected Sir,
I am Mr. Sanjay B Vaghela from Ahmedbad, Gujarat. My adress - B-702 Samarpa Tower, Near Gyan-jyot school, Prabhat chock, Ghatlodiya. Ahmedabad - 38 00 61
I purchased Samsung WAVE Model No - S 8500 Sr. No - R5yz672786k IMEI No - [protected].
It will be dead now, after this I went to Samsung stored named Disha Services, gurukul - Ahmedbad. to repair my cell as it will be in Warranty period.
I put cell on 30th Nov - 2010. After one week they people didn't reply me about cell. I made an inquiry, they told me want to change some parts of the cell and cost Rs. 5400. I asked them which parts were in warranty changed it. But they replied me you gave us Rs. 5400 and then we change the other parts which come in warranty. This type of talk with your Er. Mr. Kachwala.
If you understand customer's inconveniancy and mind my below points also.
1) Why purchase costly and branded cellphone to receive this type of services.
2) We need cellphone every & each second, thus without cell how could live till last 15 days.
3) If I gave change of Rs. 5400 in warranty period. Then Which warranty & guaranty company give us.
4) And one important point is that your service center store accepted that there is nothing reason
about cell phone, No water damage, LCD is not broken, no battery damaged nothing would be
damage in my cell.
In my cell no problem happened at all and just it could be dead, what will customer do ?
Disha service's engineer told me that they change some parts in warranty it will be rs. 15000/ and
also paid more rs. 5400 / the total is around rs. 20000 but the problem is new wave price is only
rs. 17000. How it could be possible ?
We trust in your world wide company & your warm services we gave warm response from your side
as soon as possible
My Mobile No - [protected]
Regds,
Sanjay Vaghela

samsung c 3200 — msg problem

I purchased samsung mobile model no GT C 3200 on 17 aug 2010 and since of begining a lot of problems.problem is, i could not make any incomming & out going msgs and also I lodged complaint several times to the service centre but result is none no service centre understand whats prob in this set.no service centre is good for providing satisfy service in agra.Please guide me what to do.aa

I have a SAMSUNG U700 mobile phone,
but when i inserted a Mobitel Internet sim it dosen't catches the network and can't work properly.
Please help me...

Samsung — Not working after half operation

We are very surprise that we have logged many complaints regarding below listed issues and there where no response at all.

1. We have not get spare pana for tightning the nuts. (washing m/c stad)
2. Service boy came and do not resolve the complaint.
3. Now we are facing problem that after setting 37time duration it get stopped after 28min. and not moved further for doing further operations.

We have registerd complaint in Swsatik park, chembur and Kharghar.

Regd,
Seema Katkar - Kate [protected]

Samsung Mobile — SET FAULT

I PURCHASED I SET SAMSUNG GALAXY.FROM THE DATE PURCHASE BATTERY IS NOT WORKING PROPERLY.AFTER MANY REQUEST DEALER CHANGE BATTERY, BUT NO IMPROVEMENT IS FIND. THIS IS REASON OF MANUFACTURING FAULT IN SET, BATTERY BACKUP IS VERY VERY POOR. I ALREADY MAIL TO COMPANY BUT NOT RECEIVED ANY REPLY.

VERY POOR CUSTOMER SERVICE.

Hi,
I am using samsung Gt-S5233S mobile phone. Now it gives me problem saying unable to open, maximum number of running widgets reached. so please advice me how to go about this problem.

I have a Samsung SGH X-700 mobile phone.
my mobile display is not working.
where I can Buy the display of my mobile?
Its very urgent.
please help me.

the samsung service centres have only one thing to say after they hav taken fones for ages ' mam its due to the moisture or u did not handle the fone properly' not handling the phone properly causes damage outside . how cud i possibly go into d circuit n do somthing to it? disapppointed with samsung!

Samsung — mobile not working

Dear Sir,
We bring to your kind attention that my phone model no.SCH-S189 was faulty and I given it to your service center on 22.11.2010 for repairing but even after long follow up&. I did not get mu phone back no body is bothering to talk or to help me out Miss Anita & Mr. Narendra were these whom. I had a word but all are unable to sort out the issue sending you mail with lots of hope please help me out to get my phone back.



Your Faithfully
Binay Bhushan Singh
Mo. No.[protected]

i went to your shop at Ravipuram Ernakulam, kochi, kerala to purchase a mobile but it is a show room contains your major other products, your sales men was not interested to attend a customer like me to purchase a mobile costing less than Rs, 6000/-, i was forced to get out of your show room because of your sales men's unattendance and purchased a NOKIA mobile,

Samsung — Problem occurring in newly purchase handset

This is to bring to your kind notice that I Shivam Pandey resident of Triveni Nagar recently bought a Samsung Wave 525 Handset on 16th June 2011 from Audio Video House, Shop No.1, Near IT Crossing, Corporation Market, Lucknow. After 1 month of my purchase the problem started occurring. I have showed it (dated- 19/08/2011) to the samsung service center where they said you will call me tomorrow. When I call back they were not picking up the call but some how i contacted them around 2 pm and they said it is repaired you can take it back. When I went after setting 2 hours i came to know that mobile in same condition that it was. When I complained Service man of H.D Associate (Samsung service center) are saying that there is a problem with motherboard. When I asked, "how much time it will take?" they reply we don't know you call me on Wednesday (24/08/2011) when i called again they were not picking the call and when i went there they said time is over (6:00 pm), I said i am coming from office i cannot come before that. Some how i reached the service person than they said it will take time, when i asked, "how much?" they said, "don't know". I contacted with customer care they have provided me the same number (H.D Associate).when i contacted again they said it will take time then i said to them only 2 months passed i have purchased why should I repair it, "I need new hand set". They said it is not possible. I am highly dissatisfied with the services provided by H.D Associate.

Kindly request you to take necessary action and solve my problem to the best.
Keep me informed of recent updates. I have attached relevant documents.

Thanking you.

Regards,
Shivam Pandey
[protected]
[protected]@gmail.com

Dear Sir,
I order No.34849531 & bought for Corby pro GT-B5310 mobile phone on[protected] from Home Shop 18 online of Rs.6, 999/- (Canara Bank). I received mobile on[protected] thorough Blue Dart Courier Receipt No.[protected]. But few days mobile is automatically restart in two time in One hour. How solve this problem? One Year under warranty is there. Please gudie this problem? Please solve this problem, please solution our email address is [protected]@yahoo.co.in.

With regards,
Sandeep Kulkarni, Gadag, Karnataka

samsung mobile-GT-B3410 — SERVICE CENTRE RETURNED PHONE ALONG WITH A LCD PROBLEM WHICH WAS ABSENT EARLIER

MY SAMSUNG MOBILE GT-B3410 HAD SOME CHARGING PROBLEMS FOR WHICH I GAVE IT TO SAMSUNG SERVICE CENTRE.THEY RETURNED THE PHONE TO ME SOLVING THE CHARGING PROBLEM BUT INSTEAD GAVE AN LCD PROBLEM.AND NOW THEY ARE SAYING THAT ONLY IF I PAY 2000 BUCKS THEN THEY WIL CORRECT IT...I ALREADY PAID 850 TO THEM.

Good morning
Sir/mam

my name is zakir ali from kashipur(uttrakhand).I had purchase a samsung phone (samsung chat 3222) on date 06/06/2011, but after 2 month in this set heat up problem and no power on problem. when I gave this set to one service centre, they take this set for 15 days for repair and after 15 days, they return my set that this problem not come in warranty, after this I gave this set to other service centre they return my set after 2.5 months with repair, but still now this set not working properly, now I have face camera not working, phone key pad lock and un lock automatic, I am very depress with this problem, please give a effective feed back for save the samsung mobile name value in market,
I am waiting your valueble reply for this problem, my contect no. is [protected] & mail id is [protected]@gmail.com

dear sir
i himesh dave from borsad. i purchase samsung mobile phone. model no: samsung chatt 322. so in this mobile i will not down load application or other data

Samsung Galaxy Note is really nice but its little bit bigger not comfortable.Refer ezeekart.com

By
Sathish
Refer www.ezeekart.com

I hv samsung wave 525 mobile its problem is when I switch on the mobile after half hour its speaker dont works when someone calls me bell rings but i hv to make speaker on to talk mike dont work. when i restarts mobile all works well bt after smtime same problem occurs. If I use headset same problem occur as soon as i remove headset. I hd taken mobile to service center in Beed state maharashtra for 3 times but problem is nt recovered what sud i do? suggest me.

Samsung — dead set

Service Center Are Nothing Take A Response. Ashiana Tower Ist Floor Shop No 12 Exhibition Road Patna-1

I am Nitin Lonare ([protected]) purchase Samsung Duos S6102, its continuously battery backup problem, I had given these mobile to Samsung gallery they had replace that battery with new one's but not yet rectify that fault. after 15 day's I had given my mobile to Bhopal Samsung gallery they suggested me that motherboard defective but unable to replace it because I had prevesiously that set given it to Nagpur. It's very disgusting who they served the facilities? if I purchase my mobile from Bhopal & it's create problem in Nagpur & when I came back to Bhopal I file complaint in Samsung customer care but refuse to rectify that fault

I totally agree with the above post...I've a similar problem..I went directly to the official service center in Cochin and ordered for a water tray and food tray...They charged me Rs.500 as advance...till today I haven't got the tray...When enquire about it, they say the tray has not come and it will take more time...It has past two months now...

Great article, I totally agree! I found this to be a great chillers resource:
http://www.thomasnet.com/products/chillers/chillers[protected].html

samsung home theater — Unauthorised Money Collected by Service personnel

I have given my home theather for repair at Omkar Services (Kalyan, Maharashtra) on 4th December 2010 as no sound was coming to Mr. Sandeep.

after constantly followup with him on 20th December 2010 i got the following response:
1.The company is not having the parts and also the parts are not available.
2. Bill will not be available for the services done.
3.The service can be done immediately by outside engineer with sum of Rs. 2,700/-.
4. for samsung part we need to wait for a further period of two to three weeks and it will cost by Rs. 3500/-(note for the same service out side professional is charging Rs. 1,200/)
5.miss urmila ([protected]) for the service centre call me up and told that i call up the areaincharge of samsung[protected] , when i calledup the number to my surprise it was Sundeeps number.

Following can be made out form the above:
1. the customers are misled by the service team
2. they are left with their problems asyour engneers are telling "aap sooach loo" etc.
3. The brand name of your company is being spoiled by your own service people.
4. Out side money is being made by your service people at the cost of your name i.e. from one person if they are earning Rs. 1,500/- then for imagine for 30 customers Rs.45,000/- per month. (good money and good business to be in)
Please have customer grievance forum at very strong levels as the same may impact your business. Please attend to my grievance and give me reasonable justification.

Thanks and Best Regards
Sai Venkat
Chartered Accountant

Please give your email id and mobile no

The sai compalint of harresment form the service personnel and collection o[censored]nauthorise money has been uploaded by Sai venkat.
email id is sai.[protected]@mazars.in
Phone no. [protected]

I have been given the service centre numbers to speak with and interact with them on my own.
Any body from the company is there to take proper action against the fradulent people existing in the system and rectify the bug so that in future the customers need not face the problem of disownence.
Thanks and best regards
Sai Venkat

Till date no body has attended the complaint... the service centre guys are mentioning to get it repaired from outside and to make the payment without any bill... i really don't understand why still no body is taking any action against such irresponsible persons

Thanks