[Resolved]  santro car — new problem appear after servicing

Dear Sir/Mam,

I am Krishan Kumar sharma, My Mob. No. [protected].

I visited A1 Motors, Plot No. 10/B, Delhi Mathura Road, Sector 5,

Faridabad-121004. Ph.[protected] for my Hyundai Santro Car

Servicing on dated: 1-8-13.

It was paid Service. in that Service some work done regarding to

general Service.

like Oil Filter, Engine Oil change & Washing.


Same day they deliver my car at eveing approx 6:00 pm

Next day at 8:00 Am I found that parking lights are blinking

automaticly without parking switch on.

I immidetly complaint to Hyundai Custromercare and A1 Motors for

that.

After 2 hours a service engg. came to my house & check that & told

me that it had some problem regarding to wiring. He suggest me to

drop car at A1 Motors again.


I agree with him. & went to A1 Motors.

I left the car for troubleshoot at A1 Motors. and they told me that

They will inform me when my car will ready.

After 2 days (3rd day) they inform me that they use the battery for

charging for 2 full days but it is not taking charge, it is dead.

I told that the battery can Discharge by blinking parking lights

but it can't dead.

I told them my battery was in working condition it is dead after

over charging ( More than 2 days). I told them to give me a battery

in working condition. but they are not giving me any answer for

that. they are telling me that you have to buy a new battery we will

not replace it.

This battery is dead due to over charging by A1 Motors.

Battery was working due to service, They start car several times, if

battery was dead before servicing then how they start my car when

servicing.

They are now telling me lie.


I had complaint regarding this at customer care Hyundai Motors.

and Ref. No. is[protected]


Car No. RJ201C3161

Please help me in this matter.