[Resolved]  Savings Bank Account — Fraudulent Withdrawal of Rs 48,000/-

Dear Sir/Madam
Namaskar

I am operating the above mentioned pension account with SBOP, 14 , KG Marg, CP, New Delhi 110001 branch. On 09 Dec 2009 ,I had personally deposited a cheque no 865665 for Rs 2,50,000/-(Rupees Two Lakh fifty thousand only) favoring self to ICICI bank Alaknanda , New Delhi 110019 branch ,where also I am operating a savings bang account no[protected]. On 18 Dec 09 , due to non-availability of adequate funds the cheque was returned back to me and the same is lying in my custody.

However, to my surprise and shock, on scrutiny of SBOP pass book , I discovered that on 14 Dec 09 , Mr Mintu Singh has already been credited with a sum of Rs 48,500/-(Rupees Forty Eight Thousand and five hundred only) against the same cheque number.

A formal written complaint has already been lodged with the Branch Managers and other higher authorities of SPOB and ICICI Banks.

In view of the above ,it is requested that necessary instructions be issued to the banks to not only expedite and the matter be investigated at the earliest and :-
(a) A sum of Rs 48,500/- along with the interest @ 12 p.a be credited back to my account.
(b) A suitable amount (approx Rs 5 lakhs) as compensation for harassment ,inconvenience and mental trauma caused be awarded.
(c) Necessary measure be instituted to avoid similar fraudulent incidents to any other customer in future..

I firmly request that a fortnightly progress report /update be sent to me regularly.

Prof G.P Srivastava
Chief Engineer(Retd)
PSEB
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Aug 14, 2020
Complaint marked as Resolved 
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Comments

Dear Girish,

We're sorry to hear about your experience.
We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Customer Service Team.
Dear Girish,

We would request you to lodge a complaint with SBOP regarding the discrepancy.
We will extend our full co-operation and assistance.

Regards,
ICICI Customer Service Team.

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