[Resolved] SBI Bank — Unauthorized Transaction | |
On Dec.5 ,09 I recd sms from TA SBI CARD thar "Transaction of $441.37 made on SBI Credit Card XXX2060 at money bookers Ltd. on 5 Dec. 09. Immidiate I call the customer Care and inform that I have not done any transaction and mail amd fax also for this un authorise transaction. On instruction from customer care I filled Disput Form & mail and faxed them. Again I recd sms From Lm SBI CARD "Your Estatement Dt 16-dec-09 has been sent on your e-mail id [protected]@yamil.com Total amount due of Rs. 29467.03 or Min amt of Rs. 1471.36 is payable by 05-jan-10." From beginning I am receiving my e-statement of my Email id that is [protected]@rediffmail.com, how SBI people change my mail id and sent statement to others. Till to date I have not received the hard copy or e-satement on my mail ID of credit card statement for the month of Dec 09 . I recept transaction details from customer care where I surprise to found 4 un authouruse transaction is done on my card by pay pal and moneybookers ltd.and immidiate sent a Dispute form by mail and fax. I received one call from customer care and recd letter from Sbi that all transaction is done by me only and done all security and dob and liable to pay But I fully deny the transaction.. When on dec 5 I reject the transaction how sbi debit that transaction on 7-dec-09 they can definetely reject. Kindly help me out and send your suggetion. Thanks, Abizar Kothari [protected] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
Add a Comment | |
27%
Complaints
27853
Pending
0
Resolved
7385
Post your Comment