Submit a Complaint
Banks
State Bank of India [SBI]

[Resolved]  SBI Cards — SBI Spicejet Card Voucher

Dear SBI, I had availed a SBI Spicejet Credit Card which had come with a free Spicejet Voucher. When i tried to use the voucher it said that the voucher was already used. The same was informed to your end but there was no response. when called the toll free no, i was advised to make a fresh booking on A/c of SBI, which i had made. Now i get calls to make the payment whereas the whole conversation was done on mail providing every bit of details. This was a case of cheating and forgery as an used voucher was provided, therefore i seek compensation on the same as this has given me only mental harassment and nothing else. Please look into the matter, as every now and then i get calls to explain the issue every time. Card No: [protected] Please provide with mail id so that the whole conversation can be mailed to you. Neeraj Jain. [protected] [protected]@gmail.com
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 
8 Comments

Related State Bank of India [SBI] reviews

[Resolved]State Bank of India - penalised the customer for sbi card2[Resolved]State Bank of India - Overlimit Charges51[Resolved]State Bank of India - Credit Card Service3[Resolved]State Bank of India - case i d no. 001-765-226 fwd 001-422-2063[Resolved]SBI/ credit cards - Wrong info give on balance transfer
View all 27854 State Bank of India [SBI] Reviews

Comments

Dear Neeraj

We regret the inconvenience. We’ll get in touch with you soon. However in the future for your own security we would advise you not to post your personal details on a public platform. You can mail it to us at [protected]@sbicard.com or send us a private message on Facebook.

Thanks and Regards,
SBI Card.
Reply
Please revert back as soon as possible, because every now and then i receive calls asking the status of the card payment which is outstanding, but no calls to resolve the issue which is of prime importance.
Reply
In spite of resolving the issue from the end of SBI, it has given away the case to a Recovery Agent, who has been calling since morning, and giving threatening calls with dire consequences in uncouth and abusive language.
Her Cell No being : [protected], name being shown on Truecaller app as Meena Das.
This is what SBI has fallen to...
No words to express as a Customer.
Reply
Dear

Thanks for talking to us. As discussed we are working on your query and we shall keep you updated with the status of the same.

Thanks and Regards,
SBI Card.
Reply
Dear Neeraj

We are trying to get in touch with you but unfortunately we have not been able to do so. Request you to please share alternative contact number or a suitable time to call to address your concern on priority

Thanks and Regards,
SBI Card.
Reply
The cell no is [protected] and its available.
Email id is [protected]@gmail.com
Reply
Dear Neeraj

Thanks for talking to us. We will get back to you on your preferred day and time.

Thanks and Regards,
SBI Card.
Reply
Dear Neeraj,

It was nice talking to you. As discussed please send the additional information/document as required to enable us to address the issue at the earliest.


Thanks and Regards,
SBI Card.
Reply

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    State Bank of India [SBI]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    27%
    Complaints
    27854
    Pending
    0
    Resolved
    7386
    View all 27854 State Bank of India [SBI] reviews & complaints
    State Bank of India [SBI] Phone
    +91 80 2659 9990
    State Bank of India [SBI] Address
    No.65, St Marks Road, Bangalore, Karnataka, India - 560001
    View all State Bank of India [SBI] contact information