[Resolved]  SBI Credit Cards — redemption gift not delivered

Address:

Ernakulam, Kerala

I had applied for redemption of reward points on SBI cards, and they promptly charges me Rs 99 for the handling charges. But they never sent me the product. Later on contacting the customer care, I was told that the same is delivered through speed post. But they are not ready to share the proof of delivery against this claim.