[Resolved]  SBI Debit Card — Wrong Transaction

I purchased a garment from M/s TNG Allahabad worth Rs 400/- . I tried to make payment with sbi debit card but the shopkeeper's machine did not accept the debit card.So i made cash payment of Rs. 400.

However, 400 rs were deducted from my sbi bank account twice..means a total of 800 rs.
THe passbook is showing two debit card transactionsof rs 400 on that very date on which i made purchase from M/s TNG.


The shopkeeper showed me his ATM machine sheet...it shows no credit in his account on that date.


I lodged a complaint with SBI .They say the transaction was successful and are not ready to refund 800 rs to me.The shopkeeper's bank AXIS Bank says they have not received the money either.


Where has my money gone??? and why should i suffer.Is this how SBI debit card functions.IT should be banned in the market and SBI should be taken to task for such poor services.