[Resolved]  SBI Mutual Fund — Folio no 10406580 complaint

Address:

Delhi

Dear Sir/Madam

My folio no is 10406580. from my account, 15000 was deducted 3 years back which i wanted to invest into ELSS. Same has been shown in the bank account statement which i submitted in Delhi, Ashoka estate branch on 5th floor to Seema. Amount of 15000 was deducted but no units were allocated at that time to me but since my money was deducted i thought it has been invested in the scheme. 3 years later when i went to redeem my Folio, i got to know that there is zero fund balance. I inquired from bank then i got to know that only amount was taken by SBI MF but not invested in the scheme. Therefore along with all proofs i submitted the request which included cancelled cheque for NEFT transfer and my account details and statement showing that amount of Rs 15000 was deducted from my account[protected], ICICI Bank. My request was considered. Almost month has passed by now after submitting complaint letter to seema. When i still didnt received my amount of 15000, i asked seema. Now she is telling me that we are investing the amount to the scheme and will pay you dividend inspite of me asking for my money back which has never been invested. Request was sent for the same.



Attachment of my compalint letter is attached along.



Even after so many requests, i havent received any revert from SBI. It seems they are not interested in paying back my money. Now i would like to have my money back (Rs 15000) with 12 % interest on it for 3 years as company kept my money uninvested and that too for 3 years. There statement of account showed 0 balance even when i enquired after 3 years. When i asked my 15k back they told me that they will give my as per NAV as NAV was low and showed 8k as balance. I just want to ask that when it was not invested, how can they do so now. If i wouldnt have checked my 3 years account statement they would have never given back my money. I gave request for my money back which was uninvested

Now after so much harassment, i want my money back with 12% interest on it.


Please help me to get the same. Company is not reverting on my mails.

I mailed to sebi and amfi 3 TIMES on [protected]@amfiindia.com, [protected]@sebi.gov.in, [protected]@sebi.gov.in
with reminders but it hasnt been resolved. Even after being such prestigious organizations and controller of markets, they dont bother to acknowledge the complaint requests.

Thanks and regards

Raghav