[Resolved]  HDFC Bank — Increasing interest rate thrice without informing

I had availed a home loan from Centurion Bank of Punjab in September 2006 (home loan number HHSG[protected]) at a floating rate of 9%. The bank was subsequently acquired by HDFC. The bank has increased the rate of interest thrice without informing me even once. The rate was increased to 9.75% in three months, to 10.75% in another three months, and to 12% after another 6 months and not once was I informed by the bank. The loan saction documents clearly state that the bank has to inform the customer on changing the interest rate. This increase has resulted in serious increase in interest payments running over a lakh of rupees in total. I would like such unethical behavior of banks to be dealt with severe punitive action.
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Aug 14, 2020
Complaint marked as Resolved 
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Agree. I too had a home loan with CBoP from 2006 for 9% and later CBoP moved the same way to 12%. Agree CBoP is a useless bank in customer service by NOT notifying such changes etc.

Later based on my complaint and fight they reduced from 12% to 11 when other banks were giving @ 10.5%.

Then this ugly thing happened. ie. HDFC acquired CBoP in may 2008 and promptly they increased my 11% to 12% now in Dec.2008 instead of reducing by 0.5%. They do suck in service, not sending any Repayment schedule and asks Rs.300 for that!.

HDFC is rip-off bank for home loan customers. I did complaint, but they are very very thick skinned. don't worry in losing customer because anyway they can rob the existing trapped ones.

Now guess what, they are giving 9.75% for upto 20lac and 10.75% for 30Lac but not for existing ones. Won't that be illegal? RBI is sleeping or what. how RBI can allow such looting by private banks.

There is no proper complaint category in RBI bank ombudsman site either. When the inflation soared to say 11.xx, the RBI did all kinda measure to screw the existing customers but when it fell to 5.xx it keeps mum. same on oil prices too.

India as a country has definitely gone to dogs where honest tax paying, loan repaying middle-class customer screwed again and again and again.
Dear All,
I do agree with comments send by many victims of HDFC Housing loan customers. I also one of them and i got 2 housing loans of HDFC and i am seriously thinking to shift my loan to other PSU Bank. I know it will cost me but it will get compensated in 1.5 Years. Atleast they keep on looting me for 15-20 years. previously I use to give all references to HDFC sales guys thinking that the bank provide best service in housing loan. But all these happenings have open my eyes and now i never suggest anyone to go the HDFC.

Satyendra
Banker
I have also faced the similar problem and had taken a step forward and requested for a statement as well as the list of documents in the Bank custody, but till date they have not given me the same.
Kindly guide me as to how to take it forwaqrd from here.

Jasbir Singh

[protected]

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