[Resolved]  HDFC Bank — Fraud and Cheating the Customer

Address:Chennai, Tamil Nadu

Dear Sir/Madam

I (P. Dhanunjaya) have taken a home loan in HDFC Bank, Vellachery Branch. The Builder (Balaji Constructions not registered ) and loan facilitator have the tie-up. The loan facilitator explain that they will scrutinized the documents and they have own employees of HDFC bank to monitor the site and they will look into the construction phases. The Builder constructing the apartment as his own fashion, extended the building front, back, left and right side and raising the construction area and taking the money. The builder constructed other apartment and occupied our land. As AKDR Golf court management warned him so he gave 2 feet to there compound wall. Previously he started construction on the compound wall. Without pillars one side he is constructed. I have informed to the bank people, but there is no use, they have not taken any action against this issue. without pillar on the top constructed the water tank.
The builder made the agreement, in that there is no liability on him, every thing all liabilities with the customers he made it. This information is we asked him to change, the bank facilitator Mr Sahul given the guarantee, he will make another agreement and this time please make sign on this to disabuse the amount first time. If I complaint they have not taken any action against him or builder. The technical manager of HDFC is not at all visiting the site and monitoring. There are no standards at all. The builder, the Technical Manager and loan facilitator altogether cheating the customers and making the money.
I request you people provide me Justice from this Builder and HDFC home loan officials syndicate.

Thanks You very much sir/madam
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Sir/Madam,

I have applied Housing Loan on 27th May'10 for purchasing a resale property, which located in chennai. I have produced all necessary documents well in advance as required to ease out last minute process.
Housing loan divsion - Chennai, sent a mail on 4th June'10 to clear doubt on the credit card delayed payment which is reflecting in "CIBIL". According to their request I have got a confirmation mail from the concern bank stating that there is no outstanding.

This has been communicated to loan division on 11th June'10 and called on 14th June'10 to know the status of my loan application, after I calling to the customer care, then they are checking for a mail and replied no such mail was received, again I have forwarded the same mail to customer care and told them to confirm me in couple of days about the progress.

However, there is no reply from anyone and I have called on18th June'10 to know the status, then they are telling me my loan application was rejected due to my name still reflecting in "CIBIL" even I have cleared all my dues and I got confirmation mail from concern bank.

if I am a defaulter then it could be a fair reason for not considering my application, however, I have cleared all my dues and want to be a fair enough, still your bank considering me as a "Convicted" Person.

I am really upset with these kind of services render by the bank which brings mental agony and depression.

I request you to consider my application and give me justice.

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