[Resolved]  HDFC Bank Ltd. — Keeping customer in dark

I am a customer of HDFC Ltd. I have taken a loan a year before. So far I have experiance with HDFC Ltd is not bad. But in terms of transparency with their customer HDFC Ltd is the worst (so far I came accross in comparison with other banks).

HDFC Ltd will charge fees for part repayment through net banking. The internet site of customer account in hdfc.com does not disclose the principal outstanding. They do not disclose the principal outstanding with what interntion is doubtful.

Please escalate this issue.

Regards,

Manojit Sengupta
[protected].