[Resolved]  Sheikh Jamil Ahmad — Refund of cancelled ticket

L&T — Ticket cost no refunded

Dear Sir

I had a booking for 2 persons on Air Deccan for the 23rd of Sept. 2008 from Kolkatta to Lilabari ( booking done through Yatra.com, Yatra Ref. No LTD4JA and airline PNR No. 8393861 ) . Firstly, cancellation of the flight was not informed. When I called up your airline on the 20th, they said that the flight was cancelled. I asked them to reschedule the same for which they said that the flight wouldn't ply in that sector hence forth.
Kingfisher online assistant M/s Anupama confirmed that the entire sum will be refunded to my account within 14 days.
I have not yet received my refund. Secondly, another assistant from Kingfisher tells me last night that he doesn't have the status of my ticket. He was supposed to send me a mail or place a call by 21:00hrs last evening, which hasn't happened so far.

Kindly advice on what needs to be done next..

D.U. — Unsubscribe and refund me back

My mobile balance has been reducing 10 Rs per day . So please unsubscribe me I don't actually need this Subscription.

Air India — Mobile Phone

I traveled from Delhi to Dubai on 11th December' 2010 by AI-747 and my PNR No. is J696R. I was sitting on seat no. 16A. I forgot my Mobile Phone Spice model on my seat while disembarking at Dubai. I lodged my complaint at Dubai Airport after 2 days and was told they have nor found any mobile in Lost & Found section at Dubai Airport and I should check up with Air India , Delhi Office. I have written many emails and many of the emails were bouned back as the address no longer exist. I telephoned dozens of number s as listed in their website but of no help . They gave me to contact No.[protected] but nobody picks the number although it rings. I have tried it many many timesd in the last few days but no response from that number. I will be grateful if they can help me as I have more than 600 phone numbers stored in that mobile.

Thanks and Regards,

Nirmal Singh

DU — unsubscribe

Sir,
i have a DUprepaid mobile, and i want to unsubscribe the Du frenzo Service.because i dont use this service, so please unsubscribe my frenzo service and send me a response on my mail id or mobile [protected]

I am repeatedly writing this e-mail.

have not received my refund as of yet. Can you please let me know how the refund has been made?

I am very displeased with the behavior and customer service from Air India.

Kindly refund my ticket - the details are give below again|:

I had booked online ticket from Ahmadabad to Kuwait with PNR number - HPFCF.
This ticket has now been canceled through Air India office in Kuwait.
I would like the refund to be credited back to my credit card account.
The e-ticket number was[protected]


On Wed, Mar 9, 2011 at 10:23 AM, Yatrik Cell <Yatrik.[protected]@airindia.in> wrote:

Dear Madam/Sir,

An online refund has been processed ,under advice to you.

Regards,
Yatrik Cell, Air-India.
Fax:+[protected]
Email:yatrik.[protected]@airindia.in
Website:www.airindia.in

I had booked two tickets from dubai-delhi-dubai on 6th March 2011. I cancelled the booking at dubai office of air india on 16th April, 2011. I was informed that the refund of the ticket will be credited to my credit card within 20 days from cancellation. I have sent numerous reminders to air india on emails and tried calling their office as well in india but got no response. The ticket numbers are 098-[protected] and 098-[protected]. The attitude of air india is like they are running some kind of a monarchy. This is totally unacceptable behaviour on their part.

Refund of Cancelled Air India tickets

I was booked online Two air Tickets (Dubai-Kolkata Journey dt.30.09.2011) PNR: Z5Y2T and (Kolkata-Dubai Journey dt.11.11.2011)PNR:Z5T1J. But unfortunately for my personal reasons, I had cancelled my both tickets through Air India Kolkata office. They had asked me to send a mail for refund amount. So, as per their advice I was mailed to [protected]@airindia.in on dated 24.06.2011, 28.06.2011, 29.06.2011 and 05.07.2011 with some queries and also I am trying to these phones numbers [protected]/75 for several times. Till today nobody attended my telephone and answered my email. Although, money have not refund into my Credit card account.
I am residence at UAE Sharjah. This is my very very bad experience with Air India as I was booked Air India Tickets.

My Mail id.: [protected]@yahoo.co.in
and surendranath.[protected]@petrofac.com
My Mobile no.:[protected]

Air India — DISPLEASURE TO A CUSTOMER

1. I booked a ticket by AIR INDIA on 7th Oct 2011(E-Ticket No[protected] which i subsequently canceled on Oct 9th 2011 .
2. I was told by the authority that the refund will be done with in 15-20 days as i have used a Debit card as the mode of payment.
3. After 15 day passed i gave a call in Pune office were a lady responded and told me that it will be refunded with in three days .
4. Today when it is NOV 12 the refund of 18595/- has still not reach my acct .This made me call again in the air India's office of Pune branch
there a AIR INDIA EMPLOYEE Mr VIJAY DESHPANDE (DM) Talks to me very rudely and orders me to check from the concerned Bank were the Air India office have deposited all the claims. This is quiet insane how can i go to a bank which deals with Air India and ask them to refund when i don't know were the bank is and whom to app-ch.This is quiet a Harassment to a customer who is pleading them to make the refund on time .
5. Mr Deshpande also went on babbling that he had done a favor on me by depositing the claim on 29th of Oct. which he thinks is a great job he had done and no one is giving him a pat, but does he know that he was already late doing his job?
6. I came with the conclusion the AIR INDIA EMPOYEE Mr Deshpande is not fit for the job he is handling because he does not know what he is talking and what he should do in this scenario.
7. with employee like Mr Vijay Deshpande customers like me will definitely wont chose Air India.

Sir,
I purchased three tickets from IGI T3 air India booking counter on 14/04/12. Payment was made my axis bank debit card. It was from Delhi to leh (JK) flight no 445 (TICKET NOs.[protected],[protected] & 759), dated 25/04/12 . Due to some reason I cancelled my ticket through air India customer care on 24/04/12, and about refund they says that I have go to the same counter with my debit card. On 12/05/12 at about 1930 hrs I reached to T3 booking counter, the person on duty took my debit card and print out of tickets. After calculating the deduction he told me that, as per air India policy they have to pay the money back in cash (Rs. 22818/-), and at the moment the cashier doesn’t have enough money!!! So, I have to wait for while. I agreed. In the mean time I called customer care for refund policy. The person on other side told me that if I’m paying through card then the refund only can be made through card not in cash (vice versa)( and I also have the recording of the conversation). After one and a half hour I again go to the counter and found that the previous person’s duty was changed. After telling everything again to the present person he took my tickets print out and says it can’t be refund form here because it’s an old ticket and I have to go to AI city office in Safdarjang! When asking for made me waiting he says it’s his previous official’s mistake not his. I asked for the manager and got replied that there is no manager, no in-charge, even he doesn’t know his previous officials name!!! He wasn’t displaying his I/D. After asking he replied his name is Mr.Jitendar kr. (traffic assistant). When I told about customer cares reply he told that he has nothing to do with them they are giving me wrong information. Above all he was so rude and inconvenient. Now at present I don’t know who is right, and how can I get my money back. Please help me and let everybody know proper refund policy. I’m feeling cheated.
BHASKAR DEY

with due respect to everybody, I post this complain on this site and also in airindia.in/contact us/feed back. On 14.05.12 at about 1030 hrs I recived a call from Mr. G. C. Anand business manager from IGI T3, that he has enquired about the complaint and I can come any time to the counter to take my refund, in cash (it is always avaliable for me)!!! He was so kind and say sorry for his staffs inconvenience. In the evening I go to the counter and it took just five minute to get my refund in cash. It is so strange that the persons who always have direct intaraction with the public either doesn't have enough knoledge or they doesn't have minimum profesonalism or work culture. Above all I again thanks Mr. G. C. Anand for his prompt action. thank you all.
bhaskar

Hello team,

I purchased a ticket from HYD to DEL for Jan 30th, below are the details of it.

E-Ticket # 098-[protected]
(PNR): JQVF0

I've cancelled this ticket with in 24 hrs but no refund was made till date, Please refund the amount back to my credit card ASAP,
it's been 3 months now!!

Thank you!

I HAVE PURCHASED AIR TICKET THROUGH YATRA .COM ON 18TH MAY/2013 FOR FLIGHT FROM KOLKATA TO NEW DELHI, FOLLOWING ARE THE DETAILS:
1.DATE OF DEPARATURE:20TH MAY/2013
2.FLIGHT NO: A I 701.
3. AIRLINE PNR: JFFVY
4.YATRA BOOKING REF: 11171044.
But due to the negligence of airport authority while doing the baggage scanning, it has taken more than 54 minutes as the airport is fully packed and there are only one scanning machine during that point of time .My baggage scanning was over and when i approached the counter for checking in, the counter declared saying that the counter is closed.i being a student has to informed my father to purchase another ticket by paying an high price of Rs 13, 499.00(Indigo, PNR NO-HT35EP, Flight no-6E 274, DOD-20TH MAY/13).
My request is to refund the entire amount of the ticket as the flight got missed due to the fault of air india only.Please reply to my [protected]@GMAIL.COM.
KIRAN SAHANI.MOBILE-[protected]