[Resolved]  Shiftthoughts.com — Getting the call for making payments

Address:Delhi

I have been getting calls from [protected] to deposit Rs 7710 and avail the benefits o[censored]pto Rs 44000 for travelling through airlines/ any booking on www.yatra.com

attached is the script below that was mailed to me on insisting that i need a mail document from them

Dear Customer,


Exclusive Benefits

Offer – Pay Rs. 5,999 plus taxes and travel for worth Rs. 20,000 over an year.

1. Four Domestic Holiday Discount Voucher worth Rs. 14,000 (Rs. 3,500 each)
2. Four Domestic Hotel Discount Voucher worth Rs. 4,000 (Rs. 1,000 each)

3. Four Domestic Air Travel Discount Voucher worth Rs. 2,000 (Rs. 500 each)


Along with this, you shall also receive :

· One DINING CARD worth Rs. 2,500 which can be used over 2000
outlets in India & abroad offering discount up to 25% and Plus 1 Reebok Wrist Watch Worth Rs-2500.


Incase you have any queries, or suggestions/feedback, you are requested to call inbound helpline[protected].

How to Avail:

Mail :- [protected]@yatra.com

For Booking To redeem these benefits you can call on[protected]



Terms and Conditions

1. The program is valid for 12 months and hence validity of all vouchers will be 12 months from the date of dispatch.

2. Voucher are valid for ONE time transactions only. Two or more vouchers cannot be clubbed for booking.

3. All Domestic Air Discount Vouchers are applicable on return fares only.

4. Vouchers offer cannot be clubbed with each other or with any other ongoing offer discount/cash back/promotion/run by Yatra.com

5. No additional Discount/reduction in the price will be entertained other then the offer mentioned in the voucher.

6. The voucher shall be redeemable for booking transactions through the telephone numbers mentioned on the welcome pack (mention the availability of the voucher and kindly quote the unique voucher number at the time of booking to avail the benefits of the same.)

7. Any legal disputes whatsoever regarding any aspect of the promotion shall be handled in the jurisdiction of the courts in New Delhi only.

8. Any applicable government taxes shall be payable at the time of booking.

9. The voucher is transferable, the customer in whose name the booking is made should be one the traveler.

10. Unused and lost vouchers will not be refunded.



Voucher Specific Terms & Conditions



1. Domestic Holiday Voucher

Applicable for minimum 3 nights/4 days domestic holiday packages.

2. Domestic Hotel Voucher

Applicable for minimum stay of 2 nights

3. Domestic Air Travel Voucher

Applicable on basic fares only



We wish you safe travels!

Thanking you,

Yatra.com & Shiftthoughts Help



--
We continually strive to improve our customers' experience, hence pls feel
free to write into [protected]@shiftthoughts.com or call us on our inbound helpline
:[protected] with all your feedback and suggestions







Request you to please take an action ASAP against them so that they cant misuse anyone's money
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

When I booked the Domestic offer I have been assured from shiftthoughts.com/ yatra.com side that I will get domestic flight offer worth of 22, 000/- .So many terms and conditions on Vouchers which they have sent to me which was never explained me on phone.
They told me the offer is for domstic flightbooking at initial call made to me and i agreed upon that and paid rs 6616 .Instead of 22, 000 of flight voucher, they provided me voucher worth of Rs2000.
Voucher worth of Rs18, 000 for holiday packages which I didnt asked for.
In simple term I was interested in domestic flight vouchrs worth of Rs22, 000.
Its cheating.Its like You have orderd Pizza and you will get paratha, cake

I am sure yatra.com using third party like shiftthoghts.com to sell thier product so that nobody will point fingr at yatra.com.
My number is [protected] and As I am not getting proper response from yatra.com/shiftthoughts.com(cheaters), I want to drag them to consumer court.please join hand with me

manashis

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