ShopClues — item not delivered

Address:

Ludhiana, Punjab

I have placed an online order (order no. 4282893) for 30m lan cable to shoplues.com on 12.06.2013 the order was dispatched by dtdc docket no. Z91587433 and on checking the status I came to know that shopclues have dispatched the order to some address of Nagpur but it was expected to dispatch to an address of air force station, halwara (Punjab). I immediately contacted shopclues customer service and i was told to wait. on 21.06.2013 i checked the status of order and came to know that order status is completed on contacting shopclues.com I was told that a complaint is raised to dtdc and soon i will get my product. after two days i got a call from shopclues and asked that weather i have received my order or not. on 27.06.2012 I again contacted shopclues to know the status of redispatch i was told that a complaint has been forwarded and on asking abt time of resolution i was told to wait for another 10 days. kindly intervene and resolve.

pradeep chugh