[Resolved] ShopClues — money not refunded | |||
Sir, On 24/09/2012 I ordered Avon Senses Body Spray- One piece (QTY:1) with order ID 1612776, I did online payment of Rs 78, from axis bank with the following transaction details: ICONN/55339792/240912/CCAVENUE.COM / CHA. From my a/c money was debited but in shopclues.com it was written, under status: checkout incomplete. So again I did the transaction with the following details: ICONN/55340550/240912/CCAVENUE.COM / CHA with axis bank and in the shopclues.com with order ID 1612822. I got my product for order ID 1612822. But the first transaction of Rs. 78 has not been credited into my bank a/c till today. My email Id is [protected]@gmail.com Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
I have ordered a product on 23 feb, 2015 but till 10, march i haven't got
it, therefore i cancelled my order and asked for refund but till 24, March
the team of shopclues haven't refunded my money back and also not
acquiring me about what particularly the problem is regarding my
transaction...and also not sending me a mail regarding it, the worst
customer support and service ever experienced...
my order no. is 39167193
placed on 23, february 2015
cancelled on 10, march 2015...
it, therefore i cancelled my order and asked for refund but till 24, March
the team of shopclues haven't refunded my money back and also not
acquiring me about what particularly the problem is regarding my
transaction...and also not sending me a mail regarding it, the worst
customer support and service ever experienced...
my order no. is 39167193
placed on 23, february 2015
cancelled on 10, march 2015...
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+91 12 4441 4888 (Customer Support)
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As per our telephonic conversation, we would like to inform you that the refund has been initiated for your order 1612776. The refunded amount will reflect in your account within 4 working days. We apologize for the inconvenience caused to you.
Regards,
ShopClues.Com