ShopClues — Not refunding after pick up - shipped the similar product again | |
Dear sir,
I purchased a vegetable mixer from shopclues.com as order id 5562157. which I found to be useless, hence i requested for its return. initially they denied but after couple of emails they agreed to pick up from home. they picked it up, but never refunded money.
After my emails, instead of refund they just shipped similar product. attached screenshot, as shown they have completed the status of request though they have not refunded the money.
please help.
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