[Resolved]  ShopClues — Pricing issue, selling products more than MRP, no proper filter search

Website:www.shopclues.com

This complaint is against ShopClues.com

complaint details

1. constraint of placing single order for discounted item, which itself is wrong/unexpected.

2. I have placed combined order (unknowing of the above issue) and pricing got messed up by shopclues.com. discount of one of the item is distributed across all product. hence this parcular product diplays with higer prices and all others lesser than display price.

3. filtering of the product. I have ordered wireless mouse as it was coming under my search filter under "wireless" interface category, but in turn i got wired mouse.

4. selling more than MRP. the wired mount i got shipped for the price of Rs. 319 (shopclues.com system showing Rs. 250 because of discount distribution issue in combo order), whereas the MRP of the product is just Rs. 245/-

Hence, I request honorable judges here to look into this matter, and take a legal action as appropriate.

looking forward to hear from you.

regards...
Someshwar Parate
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

Dear Somesh,

We are sorry for the inconvenience caused to you. Kindly share your order details for immediate resolution on your concern.


Regards,
ShopClues Support

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