[Resolved] ShopClues — shopclues they will take money from you and will not deliver and refund | |
on 31st july I have placed an order for kids laptop order no. 5515691 at shopclues.com. the order was not delivered which makes me to contact shopclues.com and i was replied that the material is not available with merchant so we are trying to arrange it from some other vendor. next i made contact on 17 aug on which i was replied that we are not available with material so we will cancel the order but in my inbox i got a mail from shopclues in which it was written that the material is wrongly dispatched to bhopal. on further contact on 24 aug i was informed that my order is cancelled and the refund is credited to my account but actually i was not given any refund. i contacted shopclues for which i was replied that i have made my payment through debit card so it will take 8-9 days to refund.(I have made my payment through netbanking) so i should wait for 2-3 days. further it was delayed i contacted shopclues than i was replied that they will require my bank account statement to refund the money. i sent my bank account statement from 24.08.13 to 4.0.2013 next day i got as usual reply that net banking will take 4-5 days and debit banking will take 8-9 days. i think shopclues personals are very week in maths from 24.08.2013 to 4.09.2013 there are 12 days. so all your limits are over and pls stop taking a ride over me. i dont know weather u have delivered my order to a wrong address or any thing else i want my money back Was this information helpful? | |
Aug 7, 2021 Complaint marked as Resolved | |
1 Comment | |
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+91 12 4441 4888 (Customer Support)
+91 12 4466 9777 (Merchant Support)
Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001
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We sincerely apologize for the inconvenience caused to you. We are getting this investigated on urgent basis and arranging the RRN (Refund Reference Number) from the Payment Gateway. Once the same is received we will share it with you via mail.
Regards
ShopClues Support