[Resolved]  ShopClues — Substandard quality product delivered under brand name Allen Solly

Address:

Mumbai City, Maharashtra

I had ordered Allensolly trouser from ShopClues on 1st Nov 2012. Trouser delivered by shopclues on 5th Nov 2012 is a duplicate product. It is a cotton track suite on which they have put duplicate sticker of AllenSolly. I have raised return request to Shopclues to which their answer is if vendor accepts return then only they will acept return. My transaction was with Shopclues and not with vendor. Shopclues has 30 days return policy. Shopclues is a fraud online purchase site. DO NOT BUY ANY PRODUCTS FROM SHOPCLUES.

[protected] Forwarded message[protected]
From: ShopClues.com <[protected]@shopcluescom.zendesk.com>
Date: Fri, Nov 16, 2012 at 11:47 AM
Subject: [ShopClues.com] Re: I want to return the product-Order: 1791320
To: SANDEEP POWAR <[protected]@gmail.com>


##- Please type your reply above this line -##

Radhika, Nov 16 11:47 am (IST):
Hello Sandeep,

Thank you for contacting ShopClues.com.

We sincerely regret for the inconvenience caused to you. However, Your request has been forwarded to the merchant and to our 'Returns' team. We try our best to get a resolution from the merchant within 3-4 working days.

Please note that some times our response may get delayed due to the nature of the issue or availability of the merchant. In any case we try to expedite and ensure that your interest is protected. Thank you for your patience in this matter.

Regards,
Deepika- Team ShopClues


SANDEEP POWAR, Nov 07 03:15 pm (IST):
Hi,

I have got this shipment today. I am regular user of allen Solly brand. I am finding product shipped not to be of good quality. Fabric of trouser is not up to mark. I would like to return product.

Allen Solly Cargo
Code: 190239.000.NRR

Please arrange for shipment pickup and refund amount in cash.

Regards,
Sandeep Powar
_._




Cheers,
ShopClues Support Team.

Message-Id:XQM49GP5_50a5da82e99e0_686f1642a[protected]_sprut