[Resolved]  Shopit4me.com — FRAUD & MENTAL HARASSMENT

Address:

Jharsuguda, Odisha

Dear Sir, I would like to inform u that I got a call from your Shopit4me on 7th August 2013 from landline no:[protected] from Sugandha & Rachana regarding Renault Duster Car contest offer.First of all they told me that they need to check some shopping points for which they asked me some information regarding my debit card & I had given information regarding my debit card for checking points.Then they told me that now u r being registered at shopit4me which is free of cost & gave me user id & password. After that they told me that you have to pay 1.5 lacs rupees & you will get a Samsung LED TV 51'' & a diamond set worth 2 lacs rupees along with some scratch card. I told to them that I am not interested in that offer and I don't have that much money, so they told me that the company will pay the amount in case you have any problem regarding money but still I told to them that I am not interested in that offer & after some time I disconnected my phone. After that upto 4 days till 10th aug 2013, I had been getting 5-10 calls daily from this company but as I was in no mood to talk with them regarding that, so I was not receiving their call. But on 10th august I received their call & they informed me that within 15-30 minutes an amount of Rs.50,000 will be debited from my account. I asked them how you can debit such a huge amount from my account without my consent, they told that they called me to inform that they have made a transaction of Rs.50000 for which you may receive 1 message regarding debit. They also told me that u had already made consent for transaction on 7th august but I told them that I had not told any thing regarding transaction. I also told them to send me mail regarding that audio recording in which it will be confirmed that whether I had said anything regarding my transaction. Then they told me that they will send me mail but if I will be wrong then I had to pay Rs.1 lakh, I told them that i[censored] guys will be wrong then u had to pay me Rs. 1 lakh. Then they disagreed & they didn't send me any mail regarding audio recording. In the meanwhile they also told me that the company had already invested Rs.1 lakh on me for Renault duster car contest, so u cannot backup now. While I was talking with them, I received a message regarding transaction of Rs.54999 instead of 50000. Then I asked them why u people have debited Rs.5000 extra from my account. Then they told that this is service & gateway charges.I just told them to refund that amount but they told that they will not refund this amount. Then I had registered a complaint on 12th august & the customer care executive told me that u will get a call tomorrow i.e. on 13th august but till 11 am no call came back to me. Then I again called customer care & they registered my complaint & told me to mail them the entire incident,so I had sent one mail regarding this & after 1hr I got a call from customer care & I told to them regarding my problem but instead of solving my problem she (Shruti) told me that ur amount can't be refund before the completion of the contest so it will be better for u to receive your order & i[censored] will not be satisfied by our product then u claim for ur refund, so by phone I told her my shipping address & I also received one mail regarding my order. But after 1 day I again got a call from the company for order conformation & I told her that I don't want any product u just refund my amount, then she disconnected the phone & after that I had not got any call regarding my refund/product. On 20th august I got a call from Miss Rachna & she told me that very soon u will get ur product within 10 days but I told her that I am not interested & u just refund my amount. Then she told me that u just receive ur product & i[censored] are not satisfied with that then u claim for ur refund & she will help me in refund of 100% of that amount. Then I agreed to her assurance & on 30th August 2013 I received their product in which there was a Samsung 32' LED TV which was old & outdated & 6 tiny (0.3cents) diamond stones whose MRP as told by Miss Rachna & Shruti was Rs.60000 but in the market its value was around Rs.10000 only & also the certificates which were attached were fake. Then I registered my complaint in the customer care regarding my product on 31st August & till today i.e 6th september 2013 I am calling them daily 2-3 times & also writing mails but their customer care executives are not helping me at all & not responding to my mails. I had also written each & every mail to their Grievance officer Mr. Tanuj Talwar but no response had came so far from them.Please take some immediate actions against this fraud company. Its a kind request to u to please help me in getting my refund of Rs.55000. Thanks & Regards Satish Chandra Mishra Contact No:[protected]..