Fraud and horrible service, indiatimes - Shopping at Indiatimes
I just happened to order for a product for which an advertisement was given as 4000 plus product offered for Rs 2000 in indiatimes.
I later on got to know the product was not even worth Rs. 1300 but charged 2000 by indiatimes.
I later got the order cancelled through the customer service, but only to receive the product 2 days later and was told cancellation cannot be done and someone in customer service had given me wrong commitment.
One of the product is not in workable condition, which has been sent back, but I am yet to receive the replacement product.
Customer service is so pathetic, they lack knowledge of indiatimes shopping or at times rude,
and each time I called, one would contradict the other.
There are emails to customerservice and other emails which nobody responds, it is just there for namesake.
Horrible is not the word. I hope this experience will refrain others from being gullible to indiatimes advertisements.